Ignition HUD not working

[dgkula]

HUD not working but hand grabber is still grabbing hands for me so half working. At least I can track my play.

[AJ10]

Yes, the hand grabber was also working for me. However, the HUD would not appear.

Here's hoping this is resolved sooner rather than later (especially with all the extra time at home a bunch of us have at the present moment).

Thank you again!

[sweep the leg]

An update to the hand grabber will be released but this also requires a new version of PokerTracker 4. I don't know exactly when it will be ready but you can open a Support Ticket to get notified when it's available.

I appreciate how good you guys are at this stuff. Last time an Ignition update took the HUD down you guys had it solved in like 1 day. Thank you for that.

Is there an estimated time for this? Is it a matter of a day or two again or is this looking more like a couple weeks or more? As another mentioned, that is decision-making info for a lot of us as to whether we should look at another site in the meantime

Thanks!

[blively]

Having the same issue.

[dgkula]

HUD is working now - nothing changed on my end. Didnt work for last 3 days. Now its fine.

[ScorpioPoker]

HUD is working now - nothing changed on my end. Didnt work for last 3 days. Now its fine.

Alas, HUD is still not working for me.

[geoffreylaw]

HUD is working now - nothing changed on my end. Didnt work for last 3 days. Now its fine.

Alas, HUD is still not working for me.

It started working this morning and then stopped working again this afternoon.

[WhiteRider]

The last time the Hud stopped working like this (in early March) it was caused by an Ignition change which was quickly reverted, so it's possible they did the same again this time.

[detroitkid]

HUD not working for me yet...

[sweep the leg]

logged on to check if it's working and it's working