Ignition stopped working

Support for the Ignition, Bovada and Bodog Hand Grabber

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Ignition stopped working

Postby FUBAR E. NEUMANN » Sat Sep 11, 2021 9:12 pm

It was doing fine, now it's not getting hands or displaying the HUD.
FUBAR E. NEUMANN
 
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Joined: Fri Oct 05, 2012 8:03 pm

Re: Ignition stopped working

Postby Flag_Hippo » Sun Sep 12, 2021 5:35 am

So we can investigate this please start PokerTracker 4 and click 'Play Poker -> Get Hands While Playing' before you start Ignition. If you then have any problem with hands not importing and/or having a HUD not appearing then send your Support Bundle to us in a Support Ticket:

Guide: Creating a Support Bundle
Flag_Hippo
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