PokerTracker

Hello,
As stated in the header, my hand grabber stopped working months ago but my subscription still shows active. I would imagine my year was probably done but then why is it showing active? If I got charged since it's an annual subscription, then I haven't received the service... and if I wasn't charged, why does it show active and how do I pay for it?
Thanks, Jim

As per my earlier reply to you in this thread your Ignition Hand Grabber has expired. You will need to cancel the expired subscription and then start a new one if you want to use the Ignition Hand Grabber again:

https://store.pokertracker.com/account/mySubscriptions

Appreciate it. It's been so long, I forgot I had asked about it. Will do.
Thanks again, Jim