Don't see Ignition listed in Play Poker area

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Don't see Ignition listed in Play Poker area

Postby itsgood » Fri Oct 25, 2024 11:27 pm

Hi,

I just bought PT4 and I registered my account with the ignition hand grabber. However I don't see Ignition listed anywhere as an option to "toggle on" so that my hands can be tracked and so I can have a HUD at the tables. I am attaching two screenshots so that you know what I mean. I'm using a mac.

Any help is appreciated.
Attachments
Screenshot 2024-10-25 at 11.22.31 PM.png
Screenshot 2024-10-25 at 11.21.34 PM.png
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Re: Don't see Ignition listed in Play Poker area

Postby Flag_Hippo » Sat Oct 26, 2024 6:35 am

Unfortunately the Ignition Hand Grabber is not available on macOS as this operating system prevents the techniques needed to retrieve the required data but you can still manually import downloaded hands from the Ignition client into the macOS version of PokerTracker 4 using 'Play Poker -> Get Hands From Disk':

Guide: Manual Import of Ignition (Bovada/Bodog) Hand Histories
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Re: Don't see Ignition listed in Play Poker area

Postby itsgood » Sat Oct 26, 2024 10:01 am

Ok, thanks. Does this mean the PT4 HUD is not available for Ignition on Mac?
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Re: Don't see Ignition listed in Play Poker area

Postby Flag_Hippo » Sun Oct 27, 2024 7:26 am

Yes that's correct. The HUD cannot be displayed for Ignition on macOS as it needs hands to be imported while playing which requires the hand grabber to create the hand history files.
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