I want hand grabber gone

[Jackntigger]

Please link me to an older version of PT4 without handgrabber. HG won't turn off and it's crashing my Pt4. I just want it gone.
Thanks.

[Flag_Hippo]

The hand grabber is linked to your license and unfortunately I cannot turn that off for you. I storngly recommend that you report this to us in a Support Ticket so we can find out what's causing that:

Guide: How to Create & Submit a PokerTracker4.log File

Once that's done you can disable the hand grabber via the 'PokerTracker+ -> Ignition Hand Grabber -> Disable Ignition Hand Grabber' menu option. If PokerTracker 4 is crashing before then open this file in NotePad instead:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Config\PokerTracker.cfg

Scroll down to the section headed with [Apps] and change this line:

SWduaXRpb24gSGFuZCBHcmFiYmVy.Enabled=Y
to
SWduaXRpb24gSGFuZCBHcmFiYmVy.Enabled=N

Save the change, restart PokerTracker 4 and the hand grabber will not launch.