Page 1 of 1

Tournament HUD

PostPosted: Wed Feb 19, 2020 8:48 pm
by trau686
I recall seeing that the HUD feature for Ignition tournaments was something that would possibly be added in the future. Is that still something that is being worked on?

Re: Tournament HUD

PostPosted: Thu Feb 20, 2020 1:51 am
by Flag_Hippo
Yes and you can open a Support Ticket so we can notify you when this functionality has been added.

Re: Tournament HUD

PostPosted: Thu Feb 20, 2020 4:12 am
by KerriganF
I cant get the HUD to come up on Ignition sites, has anyone got it working ?

Re: Tournament HUD

PostPosted: Thu Feb 20, 2020 3:25 pm
by Flag_Hippo
If this is on tournament tables they are not supported yet and the Hand Grabber also isn't available on Mac OSX. If that does not apply to you then please enable logging in PokerTracker 4 via 'Configure > Options' and then restart it before you join any tables. Take a seat at one table, allow the HUD to appear before you open a second table and wait for the HUD to appear there before opening a third e.t.c. If you then have any problem with having a HUD not appearing then take a screenshot and send that to us in a Support Ticket with your log files. You can access the log files by clicking 'File -> Open User Data Folder' in the main PokerTracker 4 window. Go into the 'Logs' folder and compress all the files there (not the Archive folder, just the files) and send them to us with your screenshot.

highfalutin