Support for the Ignition, Bovada and Bodog Hand Grabber
Moderators: WhiteRider, Flag_Hippo, Moderators
by Rtsrman3911 » Thu Nov 26, 2020 6:43 pm
Hello, I tried looking up this issue but did not find anything on it. So I'll manually move the HUDs to the correct seating, but then it randomly moves the seats around in time. This is on Ignition, specifically. Thanks!
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Rtsrman3911
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by Flag_Hippo » Sat Nov 28, 2020 7:35 am
After moving the HUD make sure to save the new positions by clicking the PT-icon and choosing 'Save Layout'.
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Flag_Hippo
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by Rtsrman3911 » Sat Nov 28, 2020 5:37 pm
Thanks for the response! Yes, I did that and they're still randomly moving around. Also, I tried lock and save layout, that didn't work as well.
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Rtsrman3911
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by Flag_Hippo » Sun Nov 29, 2020 8:00 am
If you use preferred seating in your Ignition software then make sure to select the appropriate table sizes in PokerTracker 4 ('Configure -> Sites & Import Options -> Site Configuration -> Ignition'), and select the same seat that you use in the Ignition software. Next open only one table then position and save the layout if needed before opening any new tables. If that doesn't help and you need further assistance then please report this to us with your log files:
Tutorial: Reporting A Problem
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Flag_Hippo
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by WhiteRider » Mon Nov 30, 2020 3:28 am
Hands are generated while you're waiting to post the blinds so the Hud will appear, but at this point the Hud does not know that you're the hero so cannot rotate the stats to your seat. If you move the stats during this phase then they will be incorrect after you start playing and they are rotated to your seat. Please wait until your first PLAYED hand has been imported before you move the stats to the correct locations, and then Save Layout.
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WhiteRider
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by Rtsrman3911 » Tue Dec 01, 2020 7:26 pm
Seems to be working after what you said to do, thanks!
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Rtsrman3911
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by Flag_Hippo » Wed Dec 02, 2020 8:01 am
Thanks for confirming.
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