database import problem on reinstall of my system

[dpjpq]

Sorry if this was already addressed elsewhere in the forums, but I couldn't find anything similar...

I had to do a system recovery on my laptop, so I couldn't properly export my database files to move them. I was able to rescue the hhdb.mdb, ptrack.mdb and ptrack2.mdb files from my HD before it got wiped (thank god!). So from the documentation, it looks like I need only to overwrite the existing files of the same name in the PTv2 file folder to be able to see my old HH's/tourney results. Right at startup it gives an error saying that someone else is trying to access the db file, but allows me to open the ptrack.mdb file (but NOT the hhdb.mdb file if I tell it to use that one explicitly - so I guess it is the initial hangup). I can then open my tournament stats (which all look as expected) and edit MTT summaries, but I can't see individual hand histories... so I suppose that's what hhdb.mdb contains.

Just as I write this, it occurs to me that I think I got the new registration code and entered it after emailing the product ID to support last night (ran as Admin on Vista machine) BEFORE I moved the .mbd files to the PTv2 folder. I'm not positive that I did it in that order, but I'm pretty sure I did. So that may explain the user conflict. I suspect I may need to just reinstall the program, move the .mdb files, THEN request a new registration code.

In case it helps, here's the exact error message that pops up right away when I open PTv2: "The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time". It then moves to a login screen where it lets me choose the other database (ptrack.mdb). I never had to login when using the program on my previous install and I always just used the "my first poker tracker poker database".

Thanks for your help!

Dan

[ptrack pat]

That error means the db file is corrupted. Try copying the files back again making sure PT is CLOSED when you do this. If you overwrite the files while PT is running it could cause problems.

[dpjpq]

That’s unfortunate. I must have done something to it when I moved it, I suppose. It still gives that error when I copy the only version I have. So I guess it's just 700 MB of junk... or one line is wrong.

Can I just lift a copy of the original hhdb.mdb file by reinstalling in order to fudge it? Then I'd still have my old tournament summaries / hand statistics, which all showed up fine when I just loaded the ptrack.mdb file. Any new HH's would be added I suppose.

Thanks,
Dan

[ptrack pat]

The hhdb.mdb file contains just the hand history text of the hands you have imported into the ptrack and ptrack2 databases. I'm confused now as to what db is giving the error. Are you able to see your STATS from both ptrack and ptrack2?

[dpjpq]

Yes, I can see my stats when I choose the ptrack.mdb or ptrack2.mdb at the login window. They both look the same when I scan them quickly. When I go through to look at specific hands though, it gives this error in the window that usually displays the text version of the hand history.

Do you think it would work to reinstall the program and use the initial hhdb.mdb file plus my ptrack.mdb and ptrack2.mdb files? It looks like that might be an easy way to trick it into letting me continue to use my database (but without the specific hand histories).

Maybe I'll just try starting a new database for my new hand histories and save this one under a new name... just gotta learn that part of the software now .

Thanks for your time and help.
Dan

[dpjpq]

I did just add a new database and it looks like I'll need a good version of hhdb.mdb to operate properly. Should I just reinstall the program to get the initial version?

[ptrack pat]

You can get the db file here

http://www.pokertracker3.com/products/P ... s/hhdb.mdb

[dpjpq]

Thanks for your help... I did the reinstall before your response and that seems to be working fine. Just too bad I screwed up my HH file.

[desolationrover]

I want to reboot my pc-will my original registration code still work when i re-install pokertracker?

[ptrack pat]

No, it won't. You have to request a new code afterwards.