Tournament Reports: Rebuys Unaccounted?

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Re: Tournament Reports: Rebuys Unaccounted?

Postby kraada » Mon Oct 05, 2009 12:42 pm

These should be working for some sites and we will be working on getting this data imported for all other sites in which it is possible.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Tournament Reports: Rebuys Unaccounted?

Postby CyberSam » Wed Oct 07, 2009 3:44 pm

Not sure if this has been said before, but:

Total Buy-In is counting only one rebuy and one add-on (no matter how many rebuys/add-ons have been taken).
Also when results have been entered manually by hand through "Enter Results".

This applies to at least Ongame.
CyberSam
 
Posts: 19
Joined: Sat Oct 04, 2008 3:13 pm

Re: Tournament Reports: Rebuys Unaccounted?

Postby kraada » Wed Oct 07, 2009 4:13 pm

That shouldn't be happening. Could you you please create a support ticket regarding this issue so that we can make sure it's entered in our bug tracker and gets fixed?

Thanks!
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Tournament Reports: Rebuys Unaccounted?

Postby WhiteRider » Wed Oct 07, 2009 5:36 pm

There is a problem with the way the stat that displays total buy in is calculated.
This has been reported to the development team, but I can't say when it will be fixed.
In the meantime you can build a custom stat to include the number of rebuys correctly by selecting the stat and clicking Duplicate, then editing the formulas.

My version is attached.

Custom Statistics and Reports FAQ
Attachments
HTT - Total Buy-In2.zip
(462 Bytes) Downloaded 118 times
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Tournament Reports: Rebuys Unaccounted?

Postby fingaz » Sat Oct 10, 2009 9:31 pm

For those that don't know, PokerStars has an option under Requests/Playing History Audit... that lets you request an audit of however many days you tell it. It'll tell you the amount of rebuys for each tournament you've played in. However, with that said, it would be of enormous benefit if PokerTracker could keep track of this automatically! =]
fingaz
 
Posts: 22
Joined: Sat Jun 07, 2008 3:55 am

Re: Tournament Reports: Rebuys Unaccounted?

Postby kraada » Sun Oct 11, 2009 8:58 am

Could you submit one of these to a support ticket? Once we have one, we'll look into what needs to be done to get support added.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Tournament Reports: Rebuys Unaccounted?

Postby AlienBoy » Sun Oct 11, 2009 2:13 pm

Just DLed V3 beta 29.1

PLayed some stars tournaments with rebuys and add ons - they were not tracked.

FYI on Stars, all rebuys and add ons appear in the chat window, like this:


AlienBoyXXX re-buys and receives 1500 chips for $10.00


It seems this could be parsed and incorporated into the tournament results, yea?


thanks

AB
AlienBoy
 
Posts: 2
Joined: Sat Sep 20, 2008 10:21 pm

Re: Tournament Reports: Rebuys Unaccounted?

Postby WhiteRider » Sun Oct 11, 2009 4:12 pm

Please attach the hand history file to a support ticket so that we can pass it on to the development team to be fixed - I believe some work is going to be done on this so the examples will help.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Tournament Reports: Rebuys Unaccounted?

Postby Bujanx2 » Mon Nov 16, 2009 11:16 am

any word if this has been fixed ?
Bujanx2
 
Posts: 11
Joined: Mon Jun 01, 2009 1:29 pm

Re: Tournament Reports: Rebuys Unaccounted?

Postby kraada » Mon Nov 16, 2009 12:09 pm

I know this has been worked on and I believe improved detection is planned for the next Beta release.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

PreviousNext

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 25 guests

cron
highfalutin