New prima table layout

[MFaraday]

I have another problem at Prima. PaHUD doesn't recognize all tables (all 6max). Sometimes 2 somtimes 0 but most of the time just 1.
The error message says: If you have a 6max table open ... make sure you are using the english version of the prima client.

I am using an English version. I've read the sticky.
Help please.

[APerfect10]

Enable logging and the next time this happens, send me the PAHud.log file via the [url=http://www.pokertracker3.com/support/u0b]Support system[/urlu0b] so that I can look into the issue. In your support message, note the table name not being recognized.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=820u0b]Tutorial: How to Create a Log File[/urlu0b]

Best regards,

Derek

[MFaraday]

Thanks for the ultrafast support! I got it working now. Thanks.

[ScanX]

I posted my log in the support system by the way =)

I'm pretty sure it has to do with the hand history format that changed (used to be like "K of Hearts" and now it's "K of h")

my 2 cents :p

[deadnight]

I have a similar problem as the above post.
First I had problem with importing HH´s but I downloaded the 2.17.01i version, so now there is no problem with importing to PT.
The Problem I have with PAHUD is that it finds the tables and everything seems ok this far. So the problem is that the only stats apperaring is the the "Table Avg" stats and nothing more. I have changed the layout so it fits the new layout and have changed to the "Use new Prima tables" option. What can the problem be? I worked fine prior to the Prima update.

[APerfect10]

Please enable logging, open Prima, play 30+ hands on a 'single' table then send me the PAHud.log file via the [url=http://www.pokertracker3.com/support/ne4]Support system[/urlne4] so that I can review your configurations and troubleshoot the issue.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=820ne4]Tutorial: How to Create a Log File[/urlne4]

Best regards,

Derek

[deadnight]

[quote="APerfect10"70q]Please enable logging, open Prima, play 30+ hands on a 'single' table then send me the PAHud.log file via the [url=http://www.pokertracker3.com/support/70q]Support system[/url70q] so that I can review your configurations and troubleshoot the issue.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=82070q]Tutorial: How to Create a Log File[/url70q]

Best regards,

Derek[/quote70q]


Done.

[pharity]

I have problems with the pop-up stats

I have the latest PA version and have clicked the "new prima button" but nothing happens when I click on the stats. The pop-up stats never show up. Have tried both with and without the flicker free drawing.

Help.

[APerfect10]

[quote="pharity"osp]I have problems with the pop-up stats

I have the latest PA version and have clicked the "new prima button" but nothing happens when I click on the stats. The pop-up stats never show up. Have tried both with and without the flicker free drawing.

Help.[/quoteosp]

What operating system are you using? If you are using Vista, try disabling 'User Account Control' then reinstalling PokerAce Hud over-top of your existing installation and see if that resolves the issue.

[url=http://www.pokertracker3.com/forums/viewtopic.php?f=22&t=822osp]Tutorial: Vista-How to Disable 'User Account Control' (UAC)[/urlosp]

Best regards,

Derek

[pharity]

I use WinXP..