Stats don't update on Stars

[rex2732]

Here is the specific problem I am having. I will be playing a tourney on Stars then get a table switch and it's like PAHUD does not recognize that and will continue to display stats from my prior table on the current table. I usually don't realize it until I see stats appear next to my name all of a sudden. I normally correct the problem by just manually unselecting the previous table from my HUD but that can get to be a problem when I'm multitabling. Any help would be appreciated!

[frezFCP]

I'm having similar trouble. I've noted a lot of threads like that here. The stats aren't appearing, are only appearing on some tables, or only update for a short time.

I've got tens of thousands of hands played (this is on Stars, WinXP, PAH 1.19.10.3) and I've noticed this issue on and off for a few months now. I multi table cash games (if that means anything) and am using the memory scanner. My database is postgreSQL.

Usually I just keep closing and reopening the HUD until most of the tables seem to work...

And I'll check back here frequently instead of leaving the thread hanging (seen a lot of that too)

[WhiteRider]

Please update to the latest PAH version 1.19.10.4 and see if that helps - download it here.

[frezFCP]

OK, will do. I was hesitant to do that becuase the comments say "Without PostgreSQL"...

[frezFCP]

OK, will do. I was hesitant to do that becuase the comments say "Without PostgreSQL"...

Ya, now it doesn't work at all...

[frezFCP]

Ignore my last - that was a postgreSQL issue I fixed. I'll play some over the next few days and let you know what I find

[WhiteRider]

That just means that the upgrade installer doesn't include PostgreSQL, but if you have posgres databases then you already have postgres so you don't need to install it again.

[frezFCP]

Ya, no change. Not only I am not seeing stats on guys for whom I have thousands of hands of data, I'm not picking up new players once I've played more than 30 hands at the same table. I tried both HH and memory scan modes. I am seeing the table average stats, so I know the HUD is seeing the tables.

[WhiteRider]

Are the hands importing into PT2 correctly?
Do you have the correct database(s) selected in Options > Preferences > Databases?
Have you run the housekeeping options in PT2 recently, via the Utilities menu?
Check that there are no gaps in the Refresh Rates in Options > Preferences > Refresh Rates.

Please enable logging, reproduce the problem on a single table and play 30+ hands, and attach the PAHud.log file to this ticket so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

[frezFCP]

Are the hands importing into PT2 correctly?
Do you have the correct database(s) selected in Options > Preferences > Databases? - Yes
Have you run the housekeeping options in PT2 recently, via the Utilities menu? - Yes, I pretty much run them everytime I get the suggestion
Check that there are no gaps in the Refresh Rates in Options > Preferences > Refresh Rates. - Double checked, all good

Please enable logging, reproduce the problem on a single table and play 30+ hands, and attach the PAHud.log file to this ticket so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File

I can't attach a file here can I? I'll send a support ticket.