PokerTracker HUD stopped working

[GeneCam27]

MY HUD was working fine this morning. Suddenly y computer shut off. I don't know what caused it.

I started the computer back up. It was fine. Then I started full tilt back up and started the HUD. It would pop random stats for players who aren't even at the table. It's also stopped updating hand histories. When I click on auto important (starting a new session) it starts importing all these files. The duplicates column goes into the tens of thousands.

My HUD has given no issues what so ever since I installed. I double checked all the configuration settings and they have not changed.

Edit - Now it completely stopped working. Under auto import it says "Found 0 files to monitor".

[WhiteRider]

Please read the Tutorial - Preventing Duplicates.

Is Full Tilt still writing hand history files as you play?
Check the Full Tilt Configuration Guide in the Documentation, and the FAQ: Importing to PT3, and if you still can't get it working report your problem so that we can investigate further.

[GeneCam27]

Yes Full Tilt is writing hand history files. I double checked. I even changed the folders to where they save it to. MY configurations have not changed otherwise. My HUD has been working fine for several months until now. When I'm trying to "auto import" the window is reading "found 0 files to monitor". Pokertracker is looking at the right directory and folder to where my hand histories are getting stored.

[kraada]

In that case, please report your problem per WhiteRider's link and we'll investigate from there for you.

[GeneCam27]

OK I got it to work. You guys can disregard that ticket that I sent in.

I moved my hand histories folder to where full tilt writes all the logs to my user/documents directory and made the folder there. Poker Tracker picked up on it and finally started auto importing hands.

[kraada]

Glad to hear you got things working!