Pokerstars

[hoesselharald]

Hi!
At the moment I'm running a trial version of Pokertracker Stud and I have no problems importing hands from full tilt, but I can't import hands form pokerstars, the hands are already stored in a file and I can see them, Pokertracker stude also shows the right path at the window that is used to import hands. So what's wrong?
I hope you can help me

[ptrack mike]

If your hands imported without errors but you can't see the stats then you probably have a filter set that is preventing you from seeing all of the data. Go to the Preferences tab and click the Remove All Filters button.

[hoesselharald]

thanks for your answer!
The problem ist, that the hands are not imported, Pokertracker tells me that there are some files, but not imported hands, like at full tilt. I can see the hands in a file on my computer, but they are not imported by Pokertracker.

[ptrack mike]

Are the hands in English? They need to be for PTS to import them. Change the setting in PokerStars to save the hands in English.