special characters - no stats?

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

special characters - no stats?

Postby Pau_Li » Mon Feb 01, 2010 6:23 pm

Hi dears,

my PAH 1.19.10.4 is working fine with one exception:

why PAH doesnt show stats from players with special characters?
per example i do not receive any stats on platform PS from player "ARAÑA....."
is there any solution to settle this problem?

just foundet out:

in PT this player is counted as "ARAÑA......"


thanks a lot in advance for your reply.

best regards
Pauli
Pau_Li
 
Posts: 2
Joined: Tue Apr 01, 2008 12:34 pm

Re: special characters - no stats?

Postby kraada » Mon Feb 01, 2010 7:08 pm

Are the hands importing properly into PTv2?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: special characters - no stats?

Postby Pau_Li » Tue Feb 02, 2010 12:07 pm

Hi Kraada,

hands were imported in PT2 - where i can see full stats.

its very strange because player ID on PS is "ARAÑA..." while PT2 lists same player as "ARAÑA......"

i think PT2 cant read " Ñ " and shows an " Ñ " instead of it.
this causes that PAH cant show stats to a matching player ID.

can you fix it?

greets PAULI
Pau_Li
 
Posts: 2
Joined: Tue Apr 01, 2008 12:34 pm

Re: special characters - no stats?

Postby kraada » Tue Feb 02, 2010 12:16 pm

Not me personally but if you create a support ticket for the issue and include a hand or two with that player we'll make sure that the person who can fix it does fix it for you.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 10 guests

cron