PT 3 not importing from Partypoker after upgrade to new beta

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT 3 not importing from Partypoker after upgrade to new beta

Postby MrJanzon » Mon Mar 08, 2010 10:26 am

Hi, I'm having trouble importing HH from Partypoker after I just upgraded to 30.7. Any suggestions to how I should solve this problem?
MrJanzon
 
Posts: 17
Joined: Wed May 28, 2008 10:01 am

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby WhiteRider » Mon Mar 08, 2010 10:57 am

Did you have it working before you updated?
Please check that you still have everything configured correctly - check the Party Poker Configuration Guide in the Documentation and the FAQ: Importing to PT3; in particular make sure that both are still configured to run as administrator if you're using Vista or 7.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby MrJanzon » Mon Mar 08, 2010 3:11 pm

WhiteRider wrote:Did you have it working before you updated?
Please check that you still have everything configured correctly - check the Party Poker Configuration Guide in the Documentation and the FAQ: Importing to PT3; in particular make sure that both are still configured to run as administrator if you're using Vista or 7.


PT 3 has worked flawlessly until this new upgrade which I downloaded today. As far as I can understand everything is configured correctly and I run all programs in administrator mode. Other pokerrooms run fine, but not Party.
MrJanzon
 
Posts: 17
Joined: Wed May 28, 2008 10:01 am

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby WhiteRider » Mon Mar 08, 2010 4:00 pm

Are the hand history files being written as you play?
Please report your problem so that we can investigate.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby MrJanzon » Mon Mar 08, 2010 4:06 pm

WhiteRider wrote:Are the hand history files being written as you play?
Please report your problem so that we can investigate.


No, the HH files are not written in the sense that they don't appear in the import status field.
MrJanzon
 
Posts: 17
Joined: Wed May 28, 2008 10:01 am

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby MrJanzon » Mon Mar 08, 2010 4:33 pm

I should add that I have only tried importing observed hands (datamining Partypoker). This worked well in earlier versions. Has something changed here?
MrJanzon
 
Posts: 17
Joined: Wed May 28, 2008 10:01 am

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby WhiteRider » Mon Mar 08, 2010 4:47 pm

I meant are the hand history files still being created and updated? If they are not then there is nothing for PT3 to import.
Do you still have the folder where the mined hands are written to configured in PT3?
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby MrJanzon » Mon Mar 08, 2010 4:57 pm

WhiteRider wrote:I meant are the hand history files still being created and updated? If they are not then there is nothing for PT3 to import.
Do you still have the folder where the mined hands are written to configured in PT3?


It seems as the had history files are not created after all. What should I do?

Where can I find this folder?
MrJanzon
 
Posts: 17
Joined: Wed May 28, 2008 10:01 am

Re: PT 3 not importing from Partypoker after upgrade to new beta

Postby WhiteRider » Mon Mar 08, 2010 6:23 pm

Ah, sorry - I misread your previous post. I thought you were using a datamining application.
Party Poker does not write hand histories for observed tables so there is nothing for PT3 to import. You will need to play in order for the hand histories to be written.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 22 guests

cron
highfalutin