WinLicense error

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Re: WinLicense error

Postby seisbye » Mon Mar 08, 2010 7:08 pm

well a blend of english not being my native langues and my lack of knowlegde towards all these utilities. They all seem like they same the same function.

Where my unterstandind fails is. Are they ALL installed on my computer? And if so, how do i find and turn them off(if possible without uninstalling them). And can this have any consequences for my computer/windows. if I uninstall them one after one till i find the one causing the problem(if we assume krada is correct.) how do i reinstall them.

I know you where not accoussing me, but it could sound like illegal programs could cause this. thats why I implied I had no such Things.
seisbye
 
Posts: 9
Joined: Mon Apr 13, 2009 3:54 pm

Re: WinLicense error

Postby seisbye » Mon Mar 08, 2010 7:10 pm

i'm using 3.00 build 5.2

What's the difference between build and beta? I understand the word beta means testing of some sort correct?
seisbye
 
Posts: 9
Joined: Mon Apr 13, 2009 3:54 pm

Re: WinLicense error

Postby seisbye » Mon Mar 08, 2010 7:23 pm

I've just uninstalled build and installed beta 30.7 and the rebooted. But no change, well a little change. the little windows protection shield is gone. But it's stille the same error that pops up
seisbye
 
Posts: 9
Joined: Mon Apr 13, 2009 3:54 pm

Re: WinLicense error

Postby kraada » Mon Mar 08, 2010 9:46 pm

At this point in our development cycle the Beta is significantly newer with literally hundreds of fixes and many new features not found in the last Build.

Please report your problem so that we can investigate if there is anything on our end we can do for you. I haven't heard of anyone having this problem with any of the Beta 30.x line.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: WinLicense error

Postby seisbye » Tue Mar 09, 2010 5:56 am

I Cannot open the PT with logging enabled either. How do I then report it?
seisbye
 
Posts: 9
Joined: Mon Apr 13, 2009 3:54 pm

Re: WinLicense error

Postby kraada » Tue Mar 09, 2010 10:36 am

Create the ticket and explain in detail what is going on and link to this thread - we may need to have a remote session to see your computer directly and try and figure out where the problem is.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: WinLicense error

Postby TampaThunder » Tue Mar 16, 2010 9:55 pm

Just today received this popup when trying to open PT3 (latest beta build) -

WinLicense
A monitor program has been found running in your system. Please, unlaod it from memory and restart your program.

Had a similar problem with another software package the other day only the window was branded Themida (also from Oreans). That one was a problem with AVG which I unistalled and installed Windows Security Essentials. Problem resolved.

Any ideas?
TampaThunder
 
Posts: 30
Joined: Sun May 04, 2008 6:57 pm

Re: WinLicense error

Postby WhiteRider » Wed Mar 17, 2010 3:56 am

Oreans is our anti-piracy software - do you have any software development tools installed?
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: WinLicense error

Postby TampaThunder » Wed Mar 17, 2010 4:37 am

WhiteRider wrote:Oreans is our anti-piracy software - do you have any software development tools installed?
Not that I'm aware of but to be honest I wouldn't know a software development tool if it bit me on the butt.

Unfortunately, after receiving the WinLicense popup window I ran full scans of my computer with Windows Security Essentials, Spybot S&D, and Anti-Malware all of which found nothing. I then rebooted only to find that my D: partition, which stores all my data, no longer existed. I'm now in the process of reformatting the partition and reinstalling the data from a backup.

Not sure what caused the original WinLicense popup but it is turning into a major irritation. :(
TampaThunder
 
Posts: 30
Joined: Sun May 04, 2008 6:57 pm

Re: WinLicense error

Postby WhiteRider » Wed Mar 17, 2010 6:28 am

OK, please let us know if you have any problems after your reformat.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

PreviousNext

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: Google [Bot] and 12 guests

cron
highfalutin