Only my stats are showing

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Only my stats are showing

Postby popowich » Sun Aug 08, 2010 4:44 pm

I think this is my first MTT under PT3. SNG's have been working fine. For some reason only my stats are displaying in the HUD. Nothing for the other players even though they should be showing up after the first or second hand. Thoughts?
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby popowich » Sun Aug 08, 2010 4:48 pm

The hands are auto importing. I don't see a problem with the imports.
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby popowich » Sun Aug 08, 2010 4:54 pm

Feel free to refund $22 for your stuff not working 1/2 the time and randomly failing without warning.

PT2 was great. PT3 has been nothing but problems.

Don't upgrade if you don't need to it's a waste of money unless you want the rush hud.
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby kraada » Sun Aug 08, 2010 5:03 pm

What poker site is this for? Are you using PT3 3.07.2?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Only my stats are showing

Postby popowich » Sun Aug 08, 2010 5:24 pm

FTP, yes
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby kraada » Sun Aug 08, 2010 6:09 pm

Please attach the hand history from the tournament in question to a support ticket so that we can investigate further; there are no known issues like this that I'm currently aware of.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Only my stats are showing

Postby popowich » Sun Aug 08, 2010 6:21 pm

Weird. They are not showing up in the hands tab even after clicking refresh. The auto import screen does show that they were importing.
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby popowich » Sun Aug 08, 2010 6:23 pm

PS: I'm on my main computer that's been working OK, not the new install on my laptop from the other thread.
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby popowich » Sun Aug 08, 2010 6:23 pm

some lines from the auto import screen at the time :

2010/08/08 16:37:49: Full Tilt: Hand Imported (#22933223666) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:39:23: Full Tilt: Hand Imported (#22933255858) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:39:45: Full Tilt: Hand Imported (#22933304660) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:40:28: Full Tilt: Hand Imported (#22933316123) from The $200K Double Deuce (172527729), Table 408
2010/08/08 16:41:02: Full Tilt: Hand Imported (#22933338560) from The $200K Double Deuce (172527729), Table 408
popowich
 
Posts: 38
Joined: Wed Jul 08, 2009 9:49 pm
Location: Rochester, NY

Re: Only my stats are showing

Postby WhiteRider » Mon Aug 09, 2010 3:02 am

Please read the FAQ: PT3 HUD first, but if that doesn't help then enable logging and restart PT3 then play a single tournament and attach the PokerTracker.log and PokerTrackerHUD.log files to a support ticket along with the hand history file(s) for the tournament and a screenshot of the table window.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 16 guests

cron
highfalutin