Having trouble with importing

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Having trouble with importing

Postby timboaus » Sun Aug 15, 2010 8:17 am

I just recently downloaded a couple of stats to import into my PT# which I have done. I then did the housekeeping to update everything and I am having trouble with PT3 importing my hands. It is doing 1 table a time and there for my HUD is also not updating. I run windows vista and have nortons. Ty.
timboaus
 
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Re: Having trouble with importing

Postby timboaus » Sun Aug 15, 2010 8:25 am

It is also making my table tracker too run very slowly.
timboaus
 
Posts: 18
Joined: Sun Apr 05, 2009 3:54 am

Re: Having trouble with importing

Postby WhiteRider » Sun Aug 15, 2010 9:19 am

Is the cache status showing as 100% for all game types in the status bar at the bottom of PT3?
Do you see a lot of duplicates when you start the auto import? Tutorial: Preventing Duplicates

Otherwise, please enable logging and report your problem so that we can see what is going on for you.
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Re: Having trouble with importing

Postby timboaus » Sun Aug 15, 2010 9:35 am

The cache is at 100% for all types, I did notice duplicates when I was importing earlier but didn't regester that it might be the problem. I do have the "Move processed files to" part enabled.
timboaus
 
Posts: 18
Joined: Sun Apr 05, 2009 3:54 am

Re: Having trouble with importing

Postby WhiteRider » Sun Aug 15, 2010 10:22 am

Please follow the tutorial and if it doesn't help then report your problem - we will have much more idea what is going on if we can see your logs.
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Re: Having trouble with importing

Postby timboaus » Sun Aug 15, 2010 12:20 pm

I thought I had fixed the importing problem, but came back. I also have an issue that some of my stats on some oppenents are "lost" between my database and my HUD.
timboaus
 
Posts: 18
Joined: Sun Apr 05, 2009 3:54 am

Re: Having trouble with importing

Postby WhiteRider » Sun Aug 15, 2010 12:42 pm

WhiteRider wrote:Please follow the tutorial and if it doesn't help then report your problem - we will have much more idea what is going on if we can see your logs.
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