help pls

[DanielHT]

i just opened my pt3 and i cant see graphs



what should i do?

[WhiteRider]

Please enable logging and restart PT3 and look at the graph again and send us your PokerTracker.log file along with a screenshot attached to a Support ticket.
Tutorial: Submitting a Bug Report

[DanielHT]

where do i find the pokertracker.log file, can u give me specific details to find it pls.......
i already enabled logging and restarted pt3(see SS) but i can not find any pokertracker.log file on my whole pokertracker file on programs files..........

[DanielHT]

ok, i think i found it.......


just to let u know and give you more details, i can import hands and when im playing i can play with hud but when i click on the hud stats to see other stats i just see nothing, and also i cant see graphs as well as the other ones such as positions/sessions/hands etcetc..........

[kraada]

That's the text file - please attach it to a support ticket so that we can investigate further for you.