having to restart poker tracker...

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Topic locked

having to restart poker tracker...

Postby blutarski » Mon Nov 01, 2010 9:17 pm

I've been having to shut down and restart poker tracker to get HUD started. Usually HUD pops up right away after the restart.
blutarski
 
Posts: 4
Joined: Sun Sep 05, 2010 10:25 pm
Top

Re: having to restart poker tracker...

Postby WhiteRider » Tue Nov 02, 2010 4:34 am

Are you using PAHud with PT2, or PT3?
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK
Top

Re: having to restart poker tracker...

Postby blutarski » Tue Nov 02, 2010 8:53 am

PT3
blutarski
 
Posts: 4
Joined: Sun Sep 05, 2010 10:25 pm
Top

Re: having to restart poker tracker...

Postby kraada » Tue Nov 02, 2010 8:58 am

Please restart PT3 with the Logging Enabled link on your start menu, play normally until the HUD disappears, and then report this problem - the log files will help us considerably in figuring out what is going wrong here for you.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY
Top

Re: having to restart poker tracker...

Postby blutarski » Thu Nov 04, 2010 8:55 pm

I can't find the log enable link on the start menu. Can you walk me through it? I found some "Poker Tracker HUD crash" files in my documents, would these be helpful?
blutarski
 
Posts: 4
Joined: Sun Sep 05, 2010 10:25 pm
Top

Re: having to restart poker tracker...

Postby WhiteRider » Fri Nov 05, 2010 5:34 am

You can also enable logging within PT3 and restart.
See the Tutorial: Submitting a Bug Report.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK
Top
Topic locked

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 15 guests

cron
highfalutin