Invalid PostgreSQL connection object

[reigoo1]

2010/11/05 19:41:28: Fatal Exception during Auto-Import process: Invalid PostgreSQL connection object

what should I do to fix it? I have postgresql version 8.3 and the latest PT version.

I was looking around in PT and trying different filters when this error occured.

[kraada]

Try restarting PT3 or your computer - that will often fix this.

[reigoo1]

Try restarting PT3 or your computer - that will often fix this.

That didn't help.

[ajoannic]

this software is full of problem
we buy to repair and never have good solution to pepair
there s a week ago that i try everythind and nothing good appear
it a shame
the support is realy bad

[kraada]

ajoannic,

Did you create a support ticket for your problem?

reigoo1,

Please restart PT3 using the Logging Enabled link on your start menu, reproduce and report this problem and we'll investigate further for you.

[ajoannic]

yes of course

[WhiteRider]

Then please follow up in your ticket where we have all the information and we'll help you get things sorted out.

[ajoannic]

i do but the support dont answer

it s really to hard for no professionnal of informatic
pfffffffffffff
you buy something and it doesnt work , il love !!!!!!!!!!

[WhiteRider]

What is your ticket number, I'll chase it up for you.
In the meantime, please check Support > My Tickets in the Side Navigation bar in case a reply has gone to your junk mail or something.

[reigoo1]

ajoannic don't be so negative !

Kraada worked with me today and made new database and copied my hands there. There was something I need to do before it all works out, but I don'y rememeber exactly what .

If I start auto importing I get this error.

2010/11/10 19:42:54: Unable to begin feeder import process. Reason: PokerTracker is configured to import into an outdated database. This must be corrected before an import can succeed.

How can I configure it to import in to my new database?