Not working with new update ONGAME.

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Re: Not working with new update ONGAME.

Postby stevi3p » Mon Dec 13, 2010 3:51 pm

Bump. Any news?
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Re: Not working with new update ONGAME.

Postby kraada » Mon Dec 13, 2010 3:54 pm

The development team is investigating; I don't have any update beyond that at this point.
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Re: Not working with new update ONGAME.

Postby phil_elvrum » Thu Dec 23, 2010 7:44 am

hey, where can I find "always on top" hud button in PT3.09 beta?
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Re: Not working with new update ONGAME.

Postby kraada » Thu Dec 23, 2010 9:46 am

On the Auto Import tab, click OnGame Network on the left, then OnGame Network Configuration on the right, the option is in the 'OnGame Client Options" section at the bottom.
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Re: Not working with new update ONGAME.

Postby phil_elvrum » Thu Dec 23, 2010 10:55 am

yeah, I've found it, but soft still is crashing! I've installed 3.09 beta, try to run hud (unchecked "always on top option"). there is still impossible to fix it?
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Re: Not working with new update ONGAME.

Postby kraada » Thu Dec 23, 2010 12:02 pm

You want that box checked to avoid the crashing. There is currently no other workaround available.
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Re: Not working with new update ONGAME.

Postby dekauh » Wed Dec 29, 2010 6:04 pm

I have the following problem with the hud on ongame (betfair):

If I play more than one MTT and got seated at another table the hud disappears behind the tables (window). First I thought it doesn't work anymore, but found it accidently while dragging a table at another place on my desktop. I have to restart PT3 to get the hud back on top again. The "always on top" option is on. It only seems to happen if I play more than one MTT/table or if I play on another site like Stars while playing on betfair.
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Re: Not working with new update ONGAME.

Postby kraada » Wed Dec 29, 2010 6:06 pm

We're aware of the issue with playing at multiple sites, but this is the first I've seen mention of playing multiple MTTs at OnGame causing that issue - could you please create a support ticket for that portion of the problem so that we can alert the development team to the trouble and make certain you receive automated notification when a fix is available? We would appreciate it.
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Re: Not working with new update ONGAME.

Postby R_Manfetas » Sun Feb 13, 2011 5:05 am

any news? Is there something we can do about fixing this?
I've got the same problem- when playing both at Stars and OnGame the hud disappears at the ongame client... if I stop the autoimport and then activate it again the hud appears just for 1-2 hands and disappears again after that... I found it's not a solution :?
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Re: Not working with new update ONGAME.

Postby kraada » Sun Feb 13, 2011 10:29 am

I don't have any further update on this issue at this time.
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