Unable to connect

[vdubtime]

Hello, using window xp pro sp3, i just upgraded to the newest version of Poker Tracker and now i get this error when i try to long on. I did total uninstall Postgre as per the instructions located on the PT3 website.

Here is the error: Poker Tracker was unable to connect to any PostgreSQL databases.
Please make sure you have PostgreSQL running.

i have confirmed that all the right postgreSQL is running via the Task manager.
After i click ok, it just lock on the Poker Tracker 3 logo.

Thanks for all the help

[kraada]

Please restart PT3 using the Logging Enabled link on your Start menu, reproduce and report this problem so that we can investigate further for you.

[vdubtime]

Thanks for the quick reply,

when i did try that, Logging Enabled link on your Start menu, it just gives me the same error and locks up?

[kraada]

The log file should still be generated - please attach it to a support ticket as directed in the linked tutorial.