Stats not showing since latest pahud patch update

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Stats not showing since latest pahud patch update

Postby joeyglees » Fri Apr 18, 2008 11:16 am

Since I installed the ptracker 2 update my pahud does not show stats. It's been working fine for a year until now. The tables are visible in the pahud window, but no numbers (not even NA). I've tried disabling all filters and it's definately on the correct databases. I play on full tilt. Also when I close pahud it's still there in the processes list for some reason.
joeyglees
 
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Re: Stats not showing since latest pahud patch update

Postby joeyglees » Fri Apr 18, 2008 12:27 pm

Sorry that title should have been "Stats not showing since latest Poker Tracker patch update"

Also I have the latest version of pahud...ie 1.19.6
joeyglees
 
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Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Fri Apr 18, 2008 3:25 pm

Make sure that the database you are importing hands into via PokerTracker is selected in PokerAce Hud under Options->Preferences->Databases->Holdem. PokerTracker should list the database name at the top of the import window.

Best regards,

Derek
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Re: Stats not showing since latest pahud patch update

Postby joeyglees » Fri Apr 18, 2008 5:55 pm

Hi,

I've checked that and the correct database is set. Now, however, the list of tables are not showing on the hud window either! Don't know what is going on.
joeyglees
 
Posts: 20
Joined: Fri Apr 18, 2008 11:00 am

Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Fri Apr 18, 2008 7:08 pm

What site are you playing on and what directory(s) do you have configured in PokerAce Hud under Options->Preferences-><site name>

-Derek
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Re: Stats not showing since latest pahud patch update

Postby joeyglees » Fri Apr 18, 2008 8:59 pm

I'm on FTP and the directory I have is the same one as I've had since around this time last year - C:\Program Files\Full Tilt Poker\HandHistory.

Also the list is back up now that I ran a database repair in poker tracker, but still no stats visible on any tables. I sent a log earlier today also.
joeyglees
 
Posts: 20
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Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Fri Apr 18, 2008 10:41 pm

If you sent a log then you should have received a reply. My inbox is empty. On the front page of this site, go Support->My Tickets and click on your ticket to view the reply. Apparently you did not receive the email confirmation?

Best regards,

Derek
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Re: Stats not showing since latest pahud patch update

Postby joeyglees » Sat Apr 19, 2008 3:29 am

Yes I recieved a reply, it was a copy of your original reply in this thread saying to check the databases were set on pahud. Was there something that I was supposed to do once I recieved this reply?
joeyglees
 
Posts: 20
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Re: Stats not showing since latest pahud patch update

Postby joeyglees » Sat Apr 19, 2008 4:10 am

Also, don't know if this will help in diagnosing the problem, but when I uncheck the boxes in the list of tables on pahud, the box disappears and I can no longer re-check it.
joeyglees
 
Posts: 20
Joined: Fri Apr 18, 2008 11:00 am

Re: Stats not showing since latest pahud patch update

Postby APerfect10 » Sat Apr 19, 2008 7:39 am

What operating system? We may need to completely uninstall Full Tilt and PokerAce Hud in 'Safe Mode' and reinstall...

Best regards,

Derek
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