Pop-up stats don't appear??

[EB1983]

The pop-up box works, but more often than not it doesn't show any stats.

[APerfect10]

Are stats displayed for the player yet the popup box is empty?

Best regards,

Derek

[EB1983]

Sometimes the box doesn't appear at all, and sometimes the box appears without any stats. I don't mean that the box is empty, but it's just not displaying any data.

[Josh]

If the box isn't displaying stats, that means the query that populates the popup hasn't completed yet.

[EB1983]

How long should those queries usually take? Sometimes after playing several minutes the box still isn't displaying any stats. Also the cpu usage doesn't seem to increase when the box is open.

[APerfect10]

It should not take very long...How large is your database?

-Derek

[EB1983]

about 500k hands. I also just clustered my database.

[Josh]

Is the Hud reading from more than one database?

[EB1983]

No, I only have 1 database.

[Josh]

Please reproduce this and attach the PokerTracker.log file to a support ticket. Be sure to reference this thread.