Ongame update

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Re: Ongame update

Postby kraada » Fri May 27, 2011 9:00 am

We're looking into it. Anybody who wants automated notification when a fix is available, please create a support ticket and we'll make sure you're notified.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Ongame update

Postby MisterMaster » Fri May 27, 2011 9:40 am

always the same never good pokertracker 3 Holdem manager should have been my choice of HUD!

Man regret the fact that I purchase PT3 instead of HM!
MisterMaster
 
Posts: 1
Joined: Thu Apr 09, 2009 9:43 am

Re: Ongame update

Postby kraada » Fri May 27, 2011 11:13 am

This issue did not come up in alpha testing. I've been informed it's been fixed (though more hands to test the fix would still be good) for our next release. I don't have an update on when that release will be available yet though.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Ongame update

Postby Fichalicious » Sun May 29, 2011 12:35 pm

what i dont understand is, how this problem clould not came up in alpha testing since EVERYBODY i know has this problem....
i hope thefix will be here soon.....
Fichalicious
 
Posts: 18
Joined: Sat Aug 30, 2008 10:43 am

Re: Ongame update

Postby WhiteRider » Sun May 29, 2011 12:55 pm

The issue only affects a few timezones, and none of the support staff are in those zones, and none of the alpha testers who play OnGame must be either. We try to avoid these issues, but we wanted to get the fixes out as soon as possible and sometimes these things slip through. We apologise for the inconvenience.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Ongame update

Postby Fichalicious » Sun May 29, 2011 6:07 pm

than please make sure that there is someone in EUROPE ;)
Fichalicious
 
Posts: 18
Joined: Sat Aug 30, 2008 10:43 am

Re: Ongame update

Postby pat3392 » Sun May 29, 2011 6:20 pm

you don't have to be a douche about it
pat3392
 
Posts: 142
Joined: Wed Jan 27, 2010 7:44 pm

Re: Ongame update

Postby Tixu » Mon May 30, 2011 9:26 am

I dont know if this has been mentioned with the new 3.11.1 beta but split pots are showing as losing hands for both players. For the amount put in. I submitted the handhistory.
Tixu
 
Posts: 8
Joined: Thu May 15, 2008 1:21 pm

Re: Ongame update

Postby Fichalicious » Mon May 30, 2011 9:31 am

i am not a douche but talking about a few timezones. europe is one timezone ^^.

the problem with the split pots effects me too.

also, the table tracker isnt working for omaha anymore

btw, my worst day in poker was the 1.11970 ;)
Fichalicious
 
Posts: 18
Joined: Sat Aug 30, 2008 10:43 am

Re: Ongame update

Postby kraada » Mon May 30, 2011 10:21 am

We're going to get both of these fixed as soon as we can. Once I know more I'll make sure to update you in this thread.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

PreviousNext

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 21 guests

cron
highfalutin