Beta9 - PS - Hud doesn't appear

[Zefido]

Hi,

(I play on PokerStars)
The HUD worked perfectly in beta8, but since the new version came out, it hasn't appeared. The small PT logo appears in the top of the screen, so I can 'Configure Statistics, Save Layout or Reset, but that's it. The auto-import thing works perfectly. I made sure to click 'Start HUD' as well.

Is this a known problem with pokerstars that's going to be fixed in the next version, or is this thing on my side? I couldn't find other posts about this. I did find this one, but I don't even know if it's about the same problem: viewtopic.php?f=15&t=3512

Regards


(edit: Oh yeah, I have Vista 64x)

[APerfect10]

Is anything displaying on the table other than the PokerTracker logo to configure stats? Please play 30+ hands on a 'single' table while auto-importing then send us the PokerTracker.log file (located in your main PokerTracker 3 directory) via the Support system so that we can look into the issue.

Best regards,

Derek

[Zefido]

I'll do that, thanks.

[DonkFish]

Hi,

(I play on PokerStars)
The HUD worked perfectly in beta8, but since the new version came out, it hasn't appeared. The small PT logo appears in the top of the screen, so I can 'Configure Statistics, Save Layout or Reset, but that's it. The auto-import thing works perfectly. I made sure to click 'Start HUD' as well. ...

I had the same problem. I found out that the database under "Hud options" wasn't checked anymore. After correcting that it works fine again here (W2K in a VirtualBox under Suse).

DonkFish

[Zefido]

That wasn't it. Thanks anyway, DonkFish.

[APerfect10]

This is a known issue which we are looking into and are hoping to have resolved for the next beta release.

Best regards,

Derek