Can't get Pokertracker 3 to work on Bodog

General discussion of PokerTracker 3.

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Re: Can't get Pokertracker 3 to work on Bodog

Postby zubs1aa » Fri May 13, 2011 4:10 pm

ihatepostgreSQL wrote:
after busting then buy in to a new sng with same name. so yes click yes.


AH! :idea:

Yeah. this is a problem. I had an issue with that the one time i clicked yes so I don't do the auto- buyin to the same level SNG.

Ihate is correct, there's a problem there, though i think that a language barrier made it difficult for people to understand what he was reporting since it took me this long to figure out what he meant. (no disrespect intended ihate)

I only had it happen once and never used the function again - I don't want to pay to test that when I can just as easily click no and then double click the lobby.
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Re: Can't get Pokertracker 3 to work on Bodog

Postby kraada » Fri May 13, 2011 4:14 pm

Ok I'll make certain this gets looked into.
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Re: Can't get Pokertracker 3 to work on Bodog

Postby ihatepostgreSQL » Fri May 13, 2011 9:28 pm

zubs1aa wrote:
ihatepostgreSQL wrote:
after busting then buy in to a new sng with same name. so yes click yes.


AH! :idea:

Yeah. this is a problem. I had an issue with that the one time i clicked yes so I don't do the auto- buyin to the same level SNG.

Ihate is correct, there's a problem there, though i think that a language barrier made it difficult for people to understand what he was reporting since it took me this long to figure out what he meant. (no disrespect intended ihate)

I only had it happen once and never used the function again - I don't want to pay to test that when I can just as easily click no and then double click the lobby.



all you english is my second language people out there that do not understanding common words and sentences!!! (no disrespect to all the english is my second language peope out there)


it happens even when you do not click re-buy into same type of sng. There is even a problem if you close it and goto lobby and open the same type within a short time of the first being closed. there is no problem for people that only play 1 game a day, only if you grind it out and play the same type of games over and over again.

Cheers to ESL (english is my second language)
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Re: Can't get Pokertracker 3 to work on Bodog

Postby WhiteRider » Sat May 14, 2011 4:17 am

Thanks for the clarification.
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Re: Can't get Pokertracker 3 to work on Bodog

Postby ihatepostgreSQL » Sun May 29, 2011 7:24 am

still not fixed
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Re: Can't get Pokertracker 3 to work on Bodog

Postby WhiteRider » Sun May 29, 2011 10:36 am

Please create a Support ticket and report your problem so that we can investigate further and get you linked into our system.
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Re: Can't get Pokertracker 3 to work on Bodog

Postby drew1 » Wed Sep 28, 2011 1:55 am

WhiteRider wrote:You do not need to uninstall PT3 in order to install it again. What was left behind was probably config information so shouldn't cause any problems.
Try rebooting and then re-run the v3.11 beta installer (or update to that version if you're not yet using it).

Download page
PT3 Build History / Release Notes

Check our Firewall Guide - some firewalls require exceptions to be added.

Make sure that both PT3 and Bodog are configured to Run As Administrator.
ATTENTION: Windows VISTA and 7 users, you must read this...

Check that the Auto Import > Bodog Configuration > Enable Hand Grabber option is ticked in PT3.
Try setting the Hand History Directory to C:\Bodog Hand History

When you start up, follow these steps:
1) Launch PT3
2) Launch the Bodog client
3) In PT3, Start Auto Import
4) In Bodog, join the tables you want to play.

If it still doesn't work please report your problem - your logs should let us see what is wrong.


Hi. Can you tell me how to do this part? I tried doing this but it doesn't work.
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Re: Can't get Pokertracker 3 to work on Bodog

Postby drew1 » Wed Sep 28, 2011 2:56 am

Can someone tell me how to

Try setting the Hand History Directory to C:\Bodog Hand History
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Re: Can't get Pokertracker 3 to work on Bodog

Postby WhiteRider » Wed Sep 28, 2011 3:10 am

In Auto Import > Bodog Configuration click the ... button to the right of the current path and that will allow you to change the path used. Where this is doesn't really matter as long as it is somewhere that PT3 has permission to access.
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Re: Can't get Pokertracker 3 to work on Bodog

Postby drew1 » Wed Sep 28, 2011 6:00 am

Hi. Yes i clicked on the ... button to the right to change the path. However, i cannot get the same path as i had on my desktop. Do you know why this is the case?


On my desktop with the Pokertracker 3, it works and the path is

C:\Program Files (x86)\PokerTracker 3\Processed\Bodog


On my laptop with the Pokertracker 3, it does not work and the path is

C:\Program Files (x86)\PokerTracker 3\Processed


Is there a reason why i cannot the change the path to the same one on my desktop? I suspect this is the reason why it is not working.
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