Zoom HUD and HHs

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Zoom HUD and HHs

Postby Irishman07 » Mon Mar 19, 2012 9:35 pm

I'm not seeing any HUD icons on the Zoom tables. I sent in a support ticket with the log files attached.
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Re: Zoom HUD and HHs

Postby Restovrator » Mon Mar 19, 2012 11:05 pm

Irishman07 wrote:I'm not seeing any HUD icons on the Zoom tables. I sent in a support ticket with the log files attached.

+1
4.01.12 BETA Win XP
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Re: Zoom HUD and HHs

Postby WhiteRider » Tue Mar 20, 2012 5:29 am

Thanks - your logs will help us figure out what is wrong for you. Please post your ticket numbers here so that we can follow up quickly.

PJ - the HUD should work on PLO Zoom tables too. If you haven't already, please send us a log file when you next don't get the HUD, and tell us your ticket number.
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Re: Zoom HUD and HHs

Postby Irishman07 » Tue Mar 20, 2012 7:17 am

WhiteRider wrote:Thanks - your logs will help us figure out what is wrong for you. Please post your ticket numbers here so that we can follow up quickly.

PJ - the HUD should work on PLO Zoom tables too. If you haven't already, please send us a log file when you next don't get the HUD, and tell us your ticket number.


My support ticket is #119890
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Re: Zoom HUD and HHs

Postby bigpairde » Tue Mar 20, 2012 9:56 am

StevenM wrote:Please delete the downloaded file, clear the cookies in your browser, log back into PokerTracker.com and download the file again. It looks like it might be an issue with your browser, not the application.

Ty Steven, this solved the problem.

I can also confirm that the HUD now works for me and zoom (tested @2PLO)
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Re: Zoom HUD and HHs

Postby Restovrator » Tue Mar 20, 2012 10:45 am

My support ticket is #119910, see plz
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Re: Zoom HUD and HHs

Postby kraada » Tue Mar 20, 2012 12:27 pm

Thanks, we will look into these issues and get back to you both.
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Re: Zoom HUD and HHs

Postby damncute » Tue Mar 20, 2012 4:27 pm

Same problem here.

Win 7 x64 and no HUD.
PT4 imports all hands. Graphs and reports works perfect, but the HUD don't. I sent a ticket with the log files.
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Re: Zoom HUD and HHs

Postby Furo » Tue Mar 20, 2012 4:52 pm

Guys is it possible to show the hud in the stars replayer or enable to show the last hands! (Dont :D know why this dont work for zoom right now)? It is pretty hard to take notes atm while playing ;)
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Re: Zoom HUD and HHs

Postby kraada » Tue Mar 20, 2012 4:58 pm

We cannot show the HUD in the Stars replayer unfortunately. You can examine your played hands in the PT4 replayer though - and if you want to find a specific hand from today you can find all of today's hands on the Today's Hands subpage under Play Poker.
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