Zoom HUD and HHs

[maxxv74]

Hi,

i experienced some missing winnings/losses on Zoom tables from time to time.
Seems PT4.01.13 stops counting winnings sometimes until i end a session. The graph is horizontal then in any views for the rest of a session.

[maxxv74]

Hi,

i experienced some missing winnings/losses on Zoom tables from time to time.
Seems PT4.01.13 stops counting winnings sometimes until i end a session. The graph is horizontal then in any views for the rest of a session.

Update:
I found out, that "My Currency Conversion Rate" is set to 0.00 for the affected sessions.
I'm using EUR as my currency btw.

[kraada]

This is a known issue we are working to fix. In the meantime you can tell PT4 to re-set those rates by clicking Database --> Currency, highlighting the affected session and getting the rates for them again.

[Acombfosho1]

i still cant get hud working for zoom. I updated my postgres to the latest 8.3.x version (8.3.18 , changed to make sure clear type was on, made sure both Stars and PT4 are default 'run as administrator'. I also Followed the troubleshooter in HUD options changed the hands to 0. The hands are importing as I can see them in the PT4 import, but the HUD does not display, what can I do? thanks

[kraada]

Please make sure you have the "Enable Zoom HUD" box checked in the Configure --> Sites & Import Options --> PokerStars area (it's at the very bottom) - if that's not checked, the Zoom HUD will not display.

[Acombfosho1]

Please make sure you have the "Enable Zoom HUD" box checked in the Configure --> Sites & Import Options --> PokerStars area (it's at the very bottom) - if that's not checked, the Zoom HUD will not display.

and






This is the file I downloaded from http://www.postgresql.org/ftp/binary/ ( 8.3.x (highest being 8.3.18 at this moment)

[kraada]

What anti-virus/firewall software are you using?

[Acombfosho1]

What anti-virus/firewall software are you using?

Comodo security, malware bytes, ccleaner, the standard free well recommended from cnet

[Acombfosho1]

I am running windows7 64, could this be a problem considering that postgresql says win32? I didnt see an option for 64 bit

[tarix]

Comodo security, malware bytes, ccleaner, the standard free well recommended from cnet

Comodo is know to block Zoom HUD. If adding an exception for PokerTracker4.exe and PokerStars.exe doesn't work, the only known fix is to uninstall it.