HUD not working for Zoom

General discussion of PokerTracker 3.

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Re: HUD not working for Zoom

Postby kilmarta » Thu Mar 22, 2012 10:09 am

feel very stupid, didnt realise i had to turn it on, working now
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Re: HUD not working for Zoom

Postby mohitmadaan » Thu Mar 22, 2012 4:18 pm

I have the lastest version which i think is v3.13.1beta

I am not sure what i have to do to turn ZOOM hud on, please let me know...

The hand history for zoom is importing fine and i can see my results, just need the HUD to work.
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Re: HUD not working for Zoom

Postby kraada » Thu Mar 22, 2012 4:32 pm

To turn the Zoom Hud on, go to the Auto Import tab and, with Auto Import off, click PokerStars on the left and then on the PokerStars Configuration tab on the right. Scroll down to the bottom of that area and check the "Enable Zoom HUD" box. Then the next time you start auto importing for PokerStars, the Zoom HUD should function.
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Re: HUD not working for Zoom

Postby preduta » Wed Apr 04, 2012 8:35 am

Hello,

After the pokerstars server restart the zoom hud is not working. It worked fine 3 hours ago. Can you give me an update on what should I do?
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Re: HUD not working for Zoom

Postby BurninHand » Wed Apr 04, 2012 8:59 am

preduta wrote:Hello,

After the pokerstars server restart the zoom hud is not working. It worked fine 3 hours ago. Can you give me an update on what should I do?


Same Problem here since Pokerstars Update today! No Hud on Zoom Tables, hands be imported.

configuration:
Win7 64x german, Pokerstars Client v. 5.643, PT v3.13.2 beta
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Re: HUD not working for Zoom

Postby psygnosis » Wed Apr 04, 2012 9:08 am

Having the same problem after server restart.
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Re: HUD not working for Zoom

Postby WhiteRider » Wed Apr 04, 2012 9:47 am

The development team are working on the issue with the Zoom HUD after the PokerStars update - please bear with us, we'll get a fix out as soon as possible.
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Re: HUD not working for Zoom

Postby kraada » Wed Apr 04, 2012 1:58 pm

A fix was released a few minute ago and is available for download now.
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Re: HUD not working for Zoom

Postby landrew » Wed Apr 04, 2012 2:05 pm

new fix puts the correct stats on everyone maybe 1/5 times
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Re: HUD not working for Zoom

Postby kraada » Wed Apr 04, 2012 2:27 pm

landrew,

Let's keep your issue to the other thread - we'll work it out, but splitting the information between two locations is just going to get confusing for us.
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