4.01.15 BETA Zoom HUD working, stats on the wrong position

[MiamiVIce80]

i have just updated PT4 to 4.01.15 BETA and played a round Zoom on NL2FR.

From time to time the stats appear on the wrong places, i cant repoduce at what situation it occurs.
On normal FR games the stats are working correctly.

Any idea? Someone with the same problem ?

[MAXPRO]

Some hands the HUD works normally here, some hands i have the same problem... with the stats in the wrog position.

[Lans86]

Same here and it really annoys and tilts me when I 3 barreling station on a dry board thinking it was a nit

[StevenM]

The PokerTracker update may not be not the cause, the issue you are referring to appears to be a PokerStars bug. We think that PokerStars accidentally reset the 6 max seating positions, we do not yet know if this happened to everyone or just some players. To fix this:

1) Stop playing on Zoom tables.

2) In the PokerStars client software set your preferred seating settings in PokerStars for 6 max by clicking Options, then selecting Preferred Seat. Change the setting for 6 max to match the preferred seating PokerTracker. You may find this setting to be empty or moved to seat #1 in Stars.

3) As a precaution we advise that you check your other preferred seating settings in PokerStars, so far we have only noticed that this affects 6max.

4) Start importing in PT4, open up the Zoom tables.

[duce]

Dont know where to put this but where can I download the 0.15 version? I'm currently using 0.13, when I click the download link that comes up when I start pt4, it just tries to get me to purchase pt3. I cant find any stuff about pt4 there.

[StevenM]

Dont know where to put this but where can I download the 0.15 version? I'm currently using 0.13, when I click the download link that comes up when I start pt4, it just tries to get me to purchase pt3. I cant find any stuff about pt4 there.

Please log out of the PT4 website and log back in. Restart PT4, the popup window will now take you to the proper location.

[MiamiVIce80]

Tried what u suggested StevenM, for me it didnt work.

I unchecked every prefeared seating option in the stars software, closed it, started it again and picket the seats i have in PT4 choosen.

[StevenM]

Tried what u suggested StevenM, for me it didnt work.

I unchecked every prefeared seating option in the stars software, closed it, started it again and picket the seats i have in PT4 choosen.

Please submit a support ticket with your logs by following these instructions. Our developers need to see these logs to determine why this is affecting you.

https://www.pokertracker.com/guides/PT4 ... ort-ticket

[d0nk3y123]

Tried what u suggested StevenM, for me it didnt work.

I unchecked every prefeared seating option in the stars software, closed it, started it again and picket the seats i have in PT4 choosen.

+1

HUD stats are always on the wrong seats, using latest beta and followed instructions but didn't fix it.

This is on Zoom Fullring tables.

[kraada]

Please reset your preferred seating in PokerStars for 6 handed tables to seat 3. It appears this value can be lost in the upgrade and cause the behavior you are describing.