4.01.15 BETA Zoom HUD working, stats on the wrong position

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: 4.01.15 BETA Zoom HUD working, stats on the wrong positi

Postby moatie » Thu Apr 05, 2012 3:34 pm

Still have the problem. Think it happens a bit less frequently. With new stars update and 4.01.16.

Also have a problem with HUD not updating on some hands (1 of 30 maybe).
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Re: 4.01.15 BETA Zoom HUD working, stats on the wrong positi

Postby kraada » Thu Apr 05, 2012 3:56 pm

We tested personally on at least 500 hands and didn't find a single missing player.

Please attach your PokerTracker4.log to a support ticket and PM me the ticket number as soon as you do so that I can make certain we look into this.
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Re: 4.01.15 BETA Zoom HUD working, stats on the wrong positi

Postby micm » Thu Apr 05, 2012 4:34 pm

4.01.16 and pokerstars updated, no problems here as well with 600 hands played.
thanks for the quick fix.
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Re: 4.01.15 BETA Zoom HUD working, stats on the wrong positi

Postby kraada » Thu Apr 05, 2012 5:36 pm

Thanks - it's always nice to hear that things are working well :)
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Re: 4.01.15 BETA Zoom HUD working, stats on the wrong positi

Postby d0nk3y123 » Thu Apr 05, 2012 6:00 pm

Yep seems fine now, good job.
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Re: 4.01.15 BETA Zoom HUD working, stats on the wrong positi

Postby Alcorel » Thu Apr 05, 2012 6:58 pm

I also had this issue in v15 but now on v16, after a 2tabling zoom session with around 800 hands the hud worked well, at least it was positionally correct. However, the HUD crushed a couple of times when, in one table, I changed the HUD profile
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