CASH GAME WINS - Wrong Total?

[mossback1]

I won $3.20 in cash game but PT3 says $3.45
This is not first time.
Is PT3 (beta 10) converting points received by Full Tilt?

[WhiteRider]

Can you identify one or more hands which give you the wrong amount? If so, submit the hand histories via the Support system so they can be investigated.

[mossback1]

Not hand problem, but problem with `amount won' is `sessions' (i play low-limit no-limit)

[WhiteRider]

Yes, but for a session to be wrong, one or some of the hands must be wrong..
Can you tell which?

[mossback1]

no

[WhiteRider]

How many hands are in this session?

[mossback1]

79 this time

[WhiteRider]

That's not too many! It ought to be possible to work out where the discrepancy is..
If you don't mind someone looking at your hand histories, zip that session and PM them to me and I'll have a look.

[mossback1]

never zipped before (virgin zipper?)... how is it done?

[Josh]

If you're running XP or Vista, you should have a right-click -> Send To -> Compressed File option on the file.