Subscription Transferal

General discussion of PokerTracker 3.

Moderator: Moderators

Subscription Transferal

Postby test test » Wed May 09, 2012 4:11 pm

Hi there!

Something that has been buggin me for quite a while now was to figure out about supscription transfers.

2-3 years ago when i bought PT3 i had my housemate buy it for me cause i didn't have a credit card at the time. (and as far as i recall that was the only payment method back then). Anyway He ordered and payed for it in his name and I gave him the money and I've been using it since then.

I finally took the time to read up in the FAQ how you handle Subscription transfers and saw that that would have only been possible if the code had never been used before. Now I would obviously like to know if there is anyway we can transfer the subscription in to my name anyway and what we would have to do, to do so? Is it possible you destroy that particular liscence key and give out a new one once the subcription is transfered??


Thanks for clearing this up...
test test
 
Posts: 2
Joined: Wed May 09, 2012 3:47 pm

Re: Subscription Transferal

Postby kraada » Wed May 09, 2012 5:35 pm

Please create a support ticket for this issue and we'll make sure you get everything sorted out.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Subscription Transferal

Postby test test » Wed May 09, 2012 6:07 pm

Done.

Thanks for the quick positive response.
test test
 
Posts: 2
Joined: Wed May 09, 2012 3:47 pm


Return to General [Read Only]

Who is online

Users browsing this forum: No registered users and 29 guests

cron