The hud is hidden behind the tables

Questions and discussion about PokerTracker 4 for Windows

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The hud is hidden behind the tables

Postby Felixx » Wed Jun 06, 2012 4:04 pm

I have installed the 3.13.5 version and my hud is hidden behind the pokertables!!!
If I drag the pokertbl around on my screen the hud stays on the same place.
What can I do?
Felixx
 
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Re: The hud is hidden behind the tables

Postby kraada » Wed Jun 06, 2012 5:08 pm

What site are you playing at?
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Re: The hud is hidden behind the tables

Postby Felixx » Wed Jun 06, 2012 5:09 pm

Pokerstars
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Re: The hud is hidden behind the tables

Postby kraada » Wed Jun 06, 2012 6:20 pm

That's not a behavior I've ever heard happen for PokerStars - what operating system are you using and are your video drivers up to date? Are you using any 3rd party programs that might affect play at the tables?
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Re: The hud is hidden behind the tables

Postby Felixx » Thu Jun 07, 2012 12:27 am

I am playing on a Mac, my os is the latest version.
I´ve also tried in 32 and 64 bit modus, same problem.
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Re: The hud is hidden behind the tables

Postby Felixx » Thu Jun 07, 2012 12:28 am

And no 3rd part programs:)
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Re: The hud is hidden behind the tables

Postby kraada » Thu Jun 07, 2012 9:59 am

Please Enable Logging via checking Configure --> Options --> Logging Enabled, restart PT3, reproduce and report this problem and we'll investigate further for you.
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Re: The hud is hidden behind the tables

Postby JOPI » Thu Jun 06, 2013 2:47 pm

Same here on Pokertstars, also on a mac!
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Re: The hud is hidden behind the tables

Postby kraada » Thu Jun 06, 2013 3:04 pm

Then please report the problem as well - the more data we can get on situations like this, the better.
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Re: The hud is hidden behind the tables

Postby JOPI » Thu Jun 06, 2013 3:16 pm

After updating to the newest version of OS X 10.8.4 and restarting all works fine. Let’s play poker! ;-)

Thanx!
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