statistics wrong amount

[biabia]

Ok, I put ticket.

[colorfulstan]

I have the problem with the amount too.
But in my PT its on the results page. It alos only affects the "My Currency" amount, not the original $ amount. The amount of "My Currency" sometimes gets stuck at a certain amount, I don´t think its possible to reproduce the bug at will. sometimes it happens within a 1000 Hands session, sometimes later or earlier. No specific amount at which it gets stuck or Number of Hnads or time, seems just completely random.
After restarting the Programm the tracking of the amount most of the times continuis normally, but the overall amount still isnt correct.

Win 7 - playing at Pokerstars.

[WhiteRider]

If you notice this before you restart PT4 please attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket so that we can see what happened.

In the meantime you can correct the exchange rate used by going to Database > Currency and selecting the session(s) in question and clicking Get Rates with the 'automatic' option selected.