Hello, i used the trial version of poker tracker 3 late last year and used it to import all the hands i had played or was playing at the time. Just yesterday i purchased the software and was eager to update my hands, but i am not having much luck previously all i had to do was make sure the software was selected and click on auto import, but nothing seems to be coming up although there must be a good few thousand hands that i have played since i used the trail version i have also used the manual import and had no luck any ideas am i doing something simply wrong?
Regards