Beta Version 11

General discussion of PokerTracker 3.

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Re: Beta Version 11

Postby mleary » Wed May 07, 2008 6:10 pm

Beta 11 did not fix the disappearing HUD problem for me either. Individual players will disappear randomly and the problem gets worse the longer I play. After an hour or so only half the players will be showing stats. I normally play 4 tables on FT.
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Re: Beta Version 11

Postby midas » Wed May 07, 2008 7:39 pm

McNeese72 wrote:Is it safe to just install Beta Version 11 over Beta Version 10 or do I need to export my files, delete Version 10, install Version 11, and then reimport the files?


Yea, just install right over the old one.
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Re: Beta Version 11

Postby Josh » Wed May 07, 2008 9:51 pm

damanrico wrote:Josh can you please reply on my comment in the old topic here: viewtopic.php?f=15&t=3996&start=70#p20356

Please reply either there or here, I'll keep checking both topics.

Read my reply under yours. It wasn't directed at you, but the answer applies.

McNeese72 wrote:Is it safe to just install Beta Version 11 over Beta Version 10 or do I need to export my files, delete Version 10, install Version 11, and then reimport the files?

Thanks,
Doc

P.S. I just decided to install PT3 when Version 10 included the HUD and I was surprised how much faster it updated things better than PT2 with the PA Hud. Of course, I had my old databases in the old access format and not postgres and converted all of those to postgres. That could have some effect but I definitely like PT3. Good work, guys!

You can safely install Beta 11 over Beta 10. I'm glad you like PT3. We're doing our best to live up to and possibly surpass the level of quality PT2 set years ago.

mleary wrote:Beta 11 did not fix the disappearing HUD problem for me either. Individual players will disappear randomly and the problem gets worse the longer I play. After an hour or so only half the players will be showing stats. I normally play 4 tables on FT.

I'm still working on the disappearing stats problem. Hopefully it will be fixed shortly.
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Re: Beta Version 11

Postby Al1_ » Thu May 08, 2008 4:37 am

Hi, I play HeadsUp SNG and i used Attempt to Steal to know the SB PFR, with the beta 11, this don't work, it stay to "0". I also used Fold BB to steal and now it also stay to "0".

Thx

Al1
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Re: Beta Version 11

Postby MagliaGialla » Thu May 08, 2008 6:51 am

I've a problem with Hud . I play on titan poker , on ipoker network. When I open 4-5 or more table, the statistics of my opponent do not appear in all table that i'm playing. The statistics appear only in 1, or 2 table. Other times statistics appear in all the tables , 4 or more table. What is the problem?
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Re: Beta Version 11

Postby dackjaniels » Thu May 08, 2008 10:55 am

Reproduce the problem and attach the PokerTracker.log file along with a screenshot of the tournament table to a support ticket. Be sure to give a description of your problem.


Josh,
Started playng multiple cash table on Betmost yesterday and when the stats appeared I soon noticed that the stats for one of my TURBO 6man tables was appearing on a diffent TURBO 6man table. This included the configuration (menu) button and the mucked cards being shown on the wrong table. I decided to go 'statless' for the rest of th session. When I restarted my PC today PT3 takes a long time to start and then shows the message that the database is an old version and some reports may not work properly. Then when PT3 opens none of the database stats are displayed, just a partially readable error message is displayed in the player name list, something about unable to connect to database.

As a result I am unable to use PT3 and cannot send in the info you asked for above yet.

Note: I just noticed that my PostgresSQL windows service is not starting and windows cannot start it. I suspect my PostgresSQL installation may have become corrupted so will re-install it and hopefully get back to you soon.

Regards,
Steve
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Re: Beta Version 11

Postby WhiteRider » Thu May 08, 2008 11:04 am

dackjaniels wrote:Started playng multiple cash table on Betmost yesterday and when the stats appeared I soon noticed that the stats for one of my TURBO 6man tables was appearing on a diffent TURBO 6man table. This included the configuration (menu) button and the mucked cards being shown on the wrong table.

I believe that this bug is fixed for the next beta.
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Re: Beta Version 11

Postby lukechambers » Thu May 08, 2008 2:37 pm

Have just downloaded new version and created new database and stats only appear for players i have previous hands for and not new players as i import new hands. Is this a glitch or have is there settings i need to play with?
Help appreciated.
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Re: Beta Version 11

Postby Josh » Thu May 08, 2008 2:43 pm

Al1_ wrote:Hi, I play HeadsUp SNG and i used Attempt to Steal to know the SB PFR, with the beta 11, this don't work, it stay to "0". I also used Fold BB to steal and now it also stay to "0".

Thx

Al1

MagliaGialla wrote:I've a problem with Hud . I play on titan poker , on ipoker network. When I open 4-5 or more table, the statistics of my opponent do not appear in all table that i'm playing. The statistics appear only in 1, or 2 table. Other times statistics appear in all the tables , 4 or more table. What is the problem?

dackjaniels wrote:
Reproduce the problem and attach the PokerTracker.log file along with a screenshot of the tournament table to a support ticket. Be sure to give a description of your problem.


Josh,
Started playng multiple cash table on Betmost yesterday and when the stats appeared I soon noticed that the stats for one of my TURBO 6man tables was appearing on a diffent TURBO 6man table. This included the configuration (menu) button and the mucked cards being shown on the wrong table. I decided to go 'statless' for the rest of th session. When I restarted my PC today PT3 takes a long time to start and then shows the message that the database is an old version and some reports may not work properly. Then when PT3 opens none of the database stats are displayed, just a partially readable error message is displayed in the player name list, something about unable to connect to database.

As a result I am unable to use PT3 and cannot send in the info you asked for above yet.


These are known issues and will be fixed.



dackjaniels wrote:Note: I just noticed that my PostgresSQL windows service is not starting and windows cannot start it. I suspect my PostgresSQL installation may have become corrupted so will re-install it and hopefully get back to you soon.

Regards,
Steve

Make a post in the PostgreSQL forum. You'll get better help there.

lukechambers wrote:Have just downloaded new version and created new database and stats only appear for players i have previous hands for and not new players as i import new hands. Is this a glitch or have is there settings i need to play with?
Help appreciated.

Make sure you have the Hud configured to read from the database you just created and auto-import configured to import into it.
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Re: Beta Version 11

Postby Madmaniac21 » Thu May 08, 2008 11:23 pm

Yay, works.
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