HUD not working in some hands (Pokerstars ZOOM)

[Romeo83]

In this screenshot example tables 2 and 4 marked with a red cross. Stats are either in the wrong position or aren't showing and it's not because I have no previous hands with them because I do.

http://www.upload.ee/image/2546873/HUD.jpg

[kraada]

Are you using other software to highlight the table borders? Have you tried without using that software to see if it makes a difference?

[Romeo83]

Are you using other software to highlight the table borders? Have you tried without using that software to see if it makes a difference?

It's TableNinja, haven't tried without it because I need it.

[kraada]

Ok there shouldn't be a problem with TN anyway.

Please restart PT4 with the Logging Enabled link on your start menu, reproduce this and send us a support ticket with logs from a session not showing the stats. That will give us considerable more information we can use to figure out what is going on here. You can find your log by clicking File --> Open User Data Folder in the main PT4 window after your session is over - the file we need is the text file called PokerTracker4 in that folder (if it's large you may need to compress it to get it to attach).

[paukkp]

I have the same problem. I noticed that the problem appears when you harvest the button to quickly fold multiple tables in a row. Then, usually on the first table is HUD missing or is not displayed correctly.

[kraada]

We'll definitely be looking into this - thanks!

[dauv]

I have the same problem aswell.. Hud is working perfect on normal tables, but on zoom tables names are just flying all over the place! :S

[paukkp]

Another remarked. This problem occurs when I open a pop-up on a table and quickly click "fold" on the other table.

[kraada]

paukkp,

Does that always cause this problem or does it just cause it sometimes?

[paukkp]

Time to time