Error violation

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Error violation

Postby DK115 » Sat May 10, 2008 1:24 am

Hi,

Got two days in a row access violation at ...
Got Screendump.

Playing remote. DB is on the computer, play on my laptop. I think it has something to do with the connection. Hud stops after a while diplaying stats. Choose Stop auto Import and then start ... Then error ...

Stopped PT3 and then tried to start. First day got message PT3 is allready running. (Got screendump)
Second day I could restart.

Did not lost connection to Pokertables ...

Got PT3 lof file as well, but this one seems to have only information from after restart ...
Let me know whcih files you want ...
DK115
 
Posts: 34
Joined: Fri Feb 08, 2008 6:20 am

Re: Error violation

Postby Josh » Sat May 10, 2008 10:46 am

Attach the PokerTracker.log file to a support ticket. Be sure to reference this thread.
Josh
Site Admin
 
Posts: 6222
Joined: Sat Dec 08, 2007 6:03 pm

Re: Error violation

Postby pokastoka » Sat May 10, 2008 4:51 pm

I also encountered an error, access violation 0x123456. ( not correct numbers )

This has happened numberous times for me since I upgraded to beta 11. I am sending log file to try to help you guys remedy problem.
pokastoka
 
Posts: 1
Joined: Thu Apr 10, 2008 4:39 pm

Re: Error violation

Postby Josh » Sun May 11, 2008 10:23 am

Log files are good, just remember to give me as much detail as possible regarding what you were doing at the time of the crash.
Josh
Site Admin
 
Posts: 6222
Joined: Sat Dec 08, 2007 6:03 pm

Re: Error violation

Postby DK115 » Tue May 13, 2008 10:25 am

This becomes a serious issue for me. Played Poker for a couple of hours. Lost the connection to the db lots of times (so it seems). I can see stats dissappearing from the screen, or freezing an not updatiung anymore (have screenshot) Then start/stop auto import ---> All the time error violation.

The way I use PT3 now with a remote Db is not playable unfortunately ...
I you nee more info on this,please ask ... i want to use PT3 in the future :)
DK115
 
Posts: 34
Joined: Fri Feb 08, 2008 6:20 am

Re: Error violation

Postby Josh » Tue May 13, 2008 11:55 am

If the start/stop auto import always crashes, please reproduce this and attach the PokerTracker.log file to a support ticket. The stats disappearing from the tables should be fixed in the next release.
Josh
Site Admin
 
Posts: 6222
Joined: Sat Dec 08, 2007 6:03 pm


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 44 guests

cron
highfalutin