"My C Net Adjusted" does not appear

[bodhisoma]

Not sure if it's not displaying at all or if it's mirroring the "My C Net Won" and is simply being hidden by the blue line, in either case, something is wrong.

By setting my filter to "Since Date 8/20" I can see this is when the problem began since no C Net Adjusted line is visible but if I go back one day, I can see a deviation. Viz:

2012/08/19


2012/08/20


This is 100% HUSNG tourneys on Merge.

[WhiteRider]

What version of PT4 are you using? (check the title bar of PT4)

What type of tournaments are you playing?
ICM calculations can only be done for single table tournaments at the moment so if you play MTTs exclusively then your graphs will match.

That's the Results > Overview graph, right?

[Eky1968]

I'm having the same problem. I thought it was because I started to play at iPoker instead og PokerStars.
I'm running the latest stable version.

[bodhisoma]

I was running 4.04.1 starting right around the time it was released. Last night, thinking that a different (but possibly related) issue recently solved might mean that downloading and installing the 4.05.2 BETA would solve the problem, I did that, still no joy.

So at the moment I'm running 4.05.2 BETA, and from whence the screenshots were obtained.

I am playing 2-man HUSNGs exclusively on Merge.

And correct, these screens were taken from Report: Overview.

[kraada]

Have you tried re-running auto detect on any of those tournaments in the new beta? That might fix things.

[bodhisoma]

I think you mean View Stats > T > Results, toward the bottom left I find "Edit Tournament Results," click that, Auto Detect..., Detect, with:

[x] Update Finish and Amount Win (filled data is not overwritten)
[x] Update Table Type
[ ] Protect filled Table Type

Defaults for unknown types
Tables: MTT
Speed: Normal

which results in:

61058061 detected as STT (2 max) SNG
Insufficient blind changes to gauge speed

I manually corrected that one tourney, saved, exited.

Refreshed the report, still no C Net Adjusted.

[Eky1968]

I'm running 4.04.1 at both my laptop and my stationary PC.
I imported all hands at both PC's and the stats, hand no and so on are the same, but the Net Adjusted is fine at my laptop, but not at my stationary.
I checked filters, alias, and everything is the same. Strange.

[kraada]

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears. If you could also include a screenshot of the entire window where the problem is occurring that would be appreciated.

[bodhisoma]

Trouble ticket submitted with screenshot and log file.

http://www.pokertracker.com/contact/tic ... _id=127390

[kraada]

Thanks, we appreciate it.