No Hud stats on Pokerstars

[mhj75]

Hi, I've just started using the Beta 11 version of PT3 and cannot see the Hud stats when I play on pokerstars. It works fine when I play at Full Tilt. On stars I get the little PT square in the top centre of the screen but not the actual statistics. If I click on the square I get the sub-menu and can use it to show me the last hand, and configure statistics. I haven't altered the settings to my knowledge. I may be doing something dumb as I am a new user though.

[WhiteRider]

Are hands being imported in the auto import window?
What value do you have set on the HUD Options / Minimum Hands Required?

[mhj75]

Yes, hands are going in fine in auto import.

Value of minimum hands = 1.

[WhiteRider]

Open the Configure Stats window and click HUD Options. Check that it's set up to use the correct database.

[mhj75]

I only have one database and it's set to read from that one.

[WhiteRider]

OK, then you'd better submit your PokerTracker.log file to the Support system, be sure to reference this thread.