Custom stats limit?

[tacohead75]

Hey,

It seems that when I have more than 9 x 169 stats in my popups it doesn't load any of the stats. Any workarounds to this?
Is there perhaps a way to make it not initialize all popup stats when one popup is opened? Initialize only popups for current group could also solve it.

[kraada]

This is the first time I've heard of this limitation.

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.

That way we will be able to look into this for you and assess the next steps to take here.