ftp is back, but can not import some hands

[powertodream]

Hi pokertracker team,
I found that poker tracker can not import some ftp hands in 2010 threads. But i dont know why the poker tracker can not import the hands?
the ftp hisotry hands can import well in holdem manager. Is this your bug? it says invalid pot size, can you fix it? or indicate the hand history's error?

for example, i can not import below two hands:
Full Tilt Poker Game #31317611334: Table Castello (6 max) - $0.10/$0.25 - No Limit Hold'em - 22:06:42 CCT - 2012/11/06 [09:06:42 ET - 2012/11/06]
Seat 1: venacious ($47.48)
Seat 2: MihailAndreevic ($25.87)
Seat 3: reliveinfire ($25)
Seat 4: VVDanilov ($38.55), is sitting out
Seat 5: Pekospoika ($25)
Seat 6: giil ($42.05)
MihailAndreevic posts the small blind of $0.10
reliveinfire posts the big blind of $0.25
The button is in seat #1
*** HOLE CARDS ***
Dealt to reliveinfire [9d 2s]
Pekospoika raises to $0.75
giil folds
venacious calls $0.75
MihailAndreevic folds
reliveinfire folds
reliveinfire adds $0.25
*** FLOP *** [Qs 5h 3h] (Total Pot: $1.85, 2 Players)
Pekospoika bets $1.29
venacious calls $1.29
*** TURN *** [Qs 5h 3h] [Ac] (Total Pot: $4.43, 2 Players)
Pekospoika has 15 seconds left to act
Pekospoika bets $2.87
venacious calls $2.87
*** RIVER *** [Qs 5h 3h Ac] [6d] (Total Pot: $10.17, 2 Players)
VVDanilov has returned
Pekospoika has 15 seconds left to act
Pekospoika checks
venacious checks
*** SHOW DOWN ***
Pekospoika shows [Qh Td] a pair of Queens
venacious shows [8d Ad] a pair of Aces
venacious wins the pot ($9.67) with a pair of Aces
*** SUMMARY ***
Total pot $10.17 | Rake $0.50
Board: [Qs 5h 3h Ac 6d]
Seat 1: venacious (button) showed [8d Ad] and won ($9.67) with a pair of Aces
Seat 2: MihailAndreevic (small blind) folded before the Flop
Seat 3: reliveinfire (big blind) folded before the Flop
Seat 4: VVDanilov is sitting out
Seat 5: Pekospoika showed [Qh Td] and lost with a pair of Queens
Seat 6: giil didn't bet (folded)

Full Tilt Poker Game #31317662599: Table Castello (6 max) - $0.10/$0.25 - No Limit Hold'em - 22:12:35 CCT - 2012/11/06 [09:12:35 ET - 2012/11/06]
Seat 1: venacious ($49.99)
Seat 2: MihailAndreevic ($25.42)
Seat 3: reliveinfire ($25)
Seat 4: VVDanilov ($40.44)
Seat 5: Pekospoika ($25)
Seat 6: giil ($49.40)
giil posts the small blind of $0.10
venacious posts the big blind of $0.25
The button is in seat #5
*** HOLE CARDS ***
Dealt to reliveinfire [4d Qc]
MihailAndreevic folds
reliveinfire folds
VVDanilov folds
Pekospoika folds
giil raises to $0.75
venacious calls $0.50
*** FLOP *** [8h Ks Js] (Total Pot: $1.50, 2 Players)
giil bets $1
venacious raises to $3.25
giil has 15 seconds left to act
giil raises to $10
venacious has 15 seconds left to act
venacious folds
Uncalled bet of $6.75 returned to giil
giil mucks
giil wins the pot ($7.60)
*** SUMMARY ***
Total pot $8 | Rake $0.40
Board: [8h Ks Js]
Seat 1: venacious (big blind) folded on the Flop
Seat 2: MihailAndreevic didn't bet (folded)
Seat 3: reliveinfire didn't bet (folded)
Seat 4: VVDanilov didn't bet (folded)
Seat 5: Pekospoika (button) didn't bet (folded)
Seat 6: giil (small blind) collected ($7.60), mucked

[powertodream]

Hi pt team,
You indicate that new ftp is not supported for pt3. will you support it? and fix the hand history bug?

[kraada]

They made changes to the hand history file and it will take us a little time to get together a fix for PT3.

A fix for PT4 will be available in a new beta which should be out later today (and hopefully sooner rather than later). We will then begin work on the necessary changes to update PT3. I can't yet say exactly how long it will take, but we will provide this update for our PT3 users.

[golfons]

I have the same problem.

Also, it doesn´t import observed hands, although I have checked it in the PT3 menu. What´s about that?

[kraada]

This is a general issue which will affect everybody.

Full Tilt used to write observed hands and we would import them. I don't believe they're doing that any longer and as such there's nothing observed to import.

[zoidberg]

It would be very much appreciated if you could fix this soon!

[besthand]

Hi, I don´t know if my problem is the same or a different one. When I import hands there is this message in some of them:

"Full Tilt: Error: Invalid pot size for hand"

I downloaded the newest patch 12.1 and then this error occured:

"A file required for proper operation was not found. Please check your that anti-virus and security software has not removed them.
For more information on configuring your anti-virus and security software for use with PokerTracker please visit http://www.pokertracker.com/products/PT ... c=firewall "

My antivirus software is "Microsoft Security Essentials" and doesn´t fit in one of these.

Is it the same problem or different?

[WhiteRider]

They made changes to the hand history file and it will take us a little time to get together a fix for PT3.

A fix for PT4 will be available in a new beta which should be out later today (and hopefully sooner rather than later). We will then begin work on the necessary changes to update PT3. I can't yet say exactly how long it will take, but we will provide this update for our PT3 users.

I downloaded the newest patch 12.1

v3.13.11 Beta is currently the latest version (although it was released before the changes to the Full Tilt hand history format were introduced so won't import all FTP hands). Please update, and make sure that both PT3 and all your poker sites are closed down before running the installer.
Now that the PT4 update is out a PT3 update will follow in 2-3 weeks.

As a PT3 owner you currently get a 70% discount off the upgrade to PT4 (which now supports the new FTP updates) although this discount will be reduced after November 25th so you may want to consider upgrading sooner rather than later to get the best deal.
Feel free to check out the free trial - PT4 Download Page. (Be sure to get 4.05.4 Beta for Full Tilt support)

[Goldman]

Now that the PT4 update is out a PT3 update will follow in 2-3 weeks.

Lol thats funny.... Nice work to get the people from pt3 to pt4...

[grabs]

They made changes to the hand history file and it will take us a little time to get together a fix for PT3.

Now that the PT4 update is out a PT3 update will follow in 2-3 weeks.

I was actually thinking about upgrading to pt4, I for sure wont do it now. Unless there is a good reason why the patch for pt4 took you guys 1 day and you might need 2-3 weeks for a pt3 patch, it looks as if you are delaying the patch to get your customers to upgrade to pt4. I hope that is not the case.