Help me, 888 poker Problem

Questions and discussion about PokerTracker 4 for Windows

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Help me, 888 poker Problem

Postby xiaoyupk » Sun Nov 18, 2012 11:41 am

Today i update my 888poker to newest version, that is Ver :p-1-en-4-610-1-4

Hud cannt been used.

But my Statistices is okay.

please help me to check the matter.
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Re: Help me, 888 poker Problem

Postby kraada » Sun Nov 18, 2012 1:13 pm

We are aware of this issue; we have a fix ready for our next beta release. If you'd like notification when this release is available, please create a support ticket and we'll make sure you receive notification. I don't have an ETA at this point but I wouldn't expect it to take too long.
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Re: Help me, 888 poker Problem

Postby Demetroid » Mon Nov 19, 2012 6:58 am

kraada wrote:I don't have an ETA at this point but I wouldn't expect it to take too long.


Two questions.

1. Is it matter of days/weeks or months before the next beta is released? Don't you have even slight idea, like in December or smth. ?
2. What are the key changes in the upcoming beta? Will it be a bug-fix release mostly or are you up to some new functions?
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Re: Help me, 888 poker Problem

Postby Glavir » Mon Nov 19, 2012 10:41 am

xiaoyupk wrote:Today i update my 888poker to newest version, that is Ver :p-1-en-4-610-1-4

Hud cannt been used.

But my Statistices is okay.

please help me to check the matter.


same problem
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Re: Help me, 888 poker Problem

Postby kraada » Mon Nov 19, 2012 11:38 am

I can't say for certain exactly how long it will take at this point, but I can say for certain it definitely should not stretch to months.
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Re: Help me, 888 poker Problem

Postby McWombo » Wed Nov 21, 2012 8:59 am

I have the same issue. Any advice on a workaround in the meantime? Can we roll back to an older version of PT that isn't affected? I'm on v4.05.5 Beta.
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Re: Help me, 888 poker Problem

Postby kraada » Wed Nov 21, 2012 11:22 am

I'm afraid I don't have a workaround at the moment. If I hear of one, I will let you know (but I don't expect to hear of one).
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Re: Help me, 888 poker Problem

Postby McWombo » Wed Nov 21, 2012 4:43 pm

Okay, well as the HUD is probably the single most important feature of the software, rendering it nearly worthless when it is inoperable, I'd suggest a Beta is rushed out ASAP. An ETA would be good too.
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Re: Help me, 888 poker Problem

Postby Dirty Pino » Wed Nov 21, 2012 5:20 pm

I agree this is very upsetting.

We pay for a program and then cannot use it.

We realise that these things happen - but some ETA, rather than "the don't know don't care" response would be good.

I have already looked at switching to HM2, and downloaded their free trail. Lucky for PT, their HUD is also having the same problem with 888.

Game Time + and PT2 possibly??

Please do something!
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Re: Help me, 888 poker Problem

Postby kraada » Wed Nov 21, 2012 7:42 pm

A new PT4 beta that fixes this problem was released a few minutes ago - you can download it from our download page now :)
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