General Stats not updating on beta 11

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General Stats not updating on beta 11

Postby TexasKX250 » Tue May 13, 2008 2:59 pm

When I look under Sessions I see were I played today on FTP but it wont update the states on the general or graph tabs when I click on them. I started with 3331 hands and after playing about 250 hands it still shows that I have played 3331 hands. But when I click on the sessions tab I see the tables where I was playing to day.
1. What am I doing wrong?
2. Why wont the general stats and the graph update?
TexasKX250
 
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Re: General Stats not updating on beta 11

Postby WhiteRider » Tue May 13, 2008 3:33 pm

Strange how the sessions would be up to date but not the others..
Have you clicked Refresh and Clear (to make sure there are no filters set)?
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Re: General Stats not updating on beta 11

Postby TexasKX250 » Wed May 14, 2008 11:10 am

WhiteRider wrote:Strange how the sessions would be up to date but not the others..
Have you clicked Refresh and Clear (to make sure there are no filters set)?


OK I clicked Refresh and Clear and it did not help.
So then I went to Manual Import and clicked on Import Form Directory. That did not update the general stats but it did seem to update to some stuff.
So then I went to Database and Database Management and clicked on Export. That worked. When I went back to the general satats it was updated.

Why will it not update by it's self?
Do I have somthing set wrong? It worked fine in beta 8,9 and 10.
TexasKX250
 
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Re: General Stats not updating on beta 11

Postby WhiteRider » Wed May 14, 2008 3:03 pm

Just a thought - do you have any aliases set?
There seems to be an issue for some users with importing hands after setting an alias.
If you do, and you see this problem again, try un-aliasing and see if the stats appear.
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Re: General Stats not updating on beta 11

Postby TexasKX250 » Thu May 15, 2008 5:13 pm

I don't know. What is an aliases and how do I find out if I have one?
TexasKX250
 
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Re: General Stats not updating on beta 11

Postby WhiteRider » Thu May 15, 2008 5:23 pm

If you don't know whether you have an alias then I doubt that you do - see the General tab, top right.
If you're still having this issue in the next release (today) please submit a report and .log file to the Support system.
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