Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by ranka » Thu Dec 06, 2012 6:57 am
Hello!
If players PT4 Built-In Note Box is opened, then NoteTracker not autorefreshing. Need to close, and re-open it again, to see updated and fresh notes. Is it possible to turn on auto-refresh somehow, or you are planning to add this feature?
Thanks.
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ranka
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by kraada » Thu Dec 06, 2012 9:05 am
Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a
support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.
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kraada
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by ranka » Thu Dec 06, 2012 10:52 am
So NoteTracker should automatically refresh and add new notes, even its currently opened? If yes, then I´ll send log filee.
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ranka
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by kraada » Thu Dec 06, 2012 12:12 pm
Yes, I think it should. Please do so so that we can get this in our system and make sure you get notification when a fix is available.
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kraada
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