HUD problem on Pokerstars

[canirebuy81]

Yes they appear to be importing as far as I can tell.

[kraada]

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.

[canirebuy81]

The HUD has begun working again. Im not sure what has made it start working, although I think this is the first time I have restarted the program since you gave me those instructions yesterday. Maybe it just needed to be reopened after unselecting that tick box.

Thanks very much for your help, I really appreciate it.

Ill be sure to re-post if it stops working.

[canirebuy81]

Just found out my HUD only works when opening the problem with loggin enabled.

Just thought I should give feedback.

[WhiteRider]

What exact type of games are you playing?