PokerStars ZOOM hud not working anymore

Questions and discussion about PokerTracker 4 for Windows

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Re: PokerStars ZOOM hud not working anymore

Postby Discomaintenant » Fri Feb 15, 2013 11:37 pm

The bug is definately fixed
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Re: PokerStars ZOOM hud not working anymore

Postby Shysti » Fri Feb 15, 2013 11:48 pm

Nor I >:(
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Re: PokerStars ZOOM hud not working anymore

Postby WhiteRider » Sat Feb 16, 2013 5:34 am

If anyone is still having problems with the Hud at Zoom tables please enable logging (Configure > Options) and restart PT4.
Play a few hands at a single Zoom table until you see the problem. If you can take a screenshot of the problem too that would be great.
Attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket along with the hand history file for the session and your screenshot if you took one.

Please also tell us what country you are in - the country-specific versions of the PokerStars software can be different and we may need to make further changes to accommodate these differences.

Please post your ticket numbers in this thread so that we can address this as quickly as possible.
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Re: PokerStars ZOOM hud not working anymore

Postby Piscator » Sat Feb 16, 2013 6:14 am

Great job, guys. Seems to be working fine for me now (I'm UK) :)
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Re: PokerStars ZOOM hud not working anymore

Postby sensation » Sat Feb 16, 2013 8:55 am

I would also like to thank you PT4 team for the quick fix.
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Re: PokerStars ZOOM hud not working anymore

Postby gisinator » Sat Feb 16, 2013 10:58 am

Great support so far, thanks. Are you also working on an update for PT3?
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Re: PokerStars ZOOM hud not working anymore

Postby kurtjam » Sat Feb 16, 2013 11:23 am

Works for me, thanks!
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Re: PokerStars ZOOM hud not working anymore

Postby Gstars » Sat Feb 16, 2013 12:00 pm

WhiteRider wrote:Please post your ticket numbers in this thread so that we can address this as quickly as possible.

Still not working for me. Ticket 134625
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Re: PokerStars ZOOM hud not working anymore

Postby Mitryakov » Sat Feb 16, 2013 3:26 pm

Still not working for me. Support Ticket #134709
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Re: PokerStars ZOOM hud not working anymore

Postby WhiteRider » Sat Feb 16, 2013 4:51 pm

Thanks - I'll make sure the development team see your tickets.
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